INCOMING STUDENT FAQ

Housing process and preference form 

Where do I find my MU student ID number, username and password?

You will need to know your username and password to complete your preference form and your housing & dining contract.

Check your application status to find your student ID number and username. Learn more about your username and password from the Division of Information Technology.

Why can't I choose my own room?

Our experienced staff reviews the preferences of all incoming students — more than 5,000 Tigers — and assigns rooms to fulfill the greatest number of preferences for the largest number of students. Our process is designed to put together a very large puzzle for our residents.

Is there a way to rank my preferences in order of priority?

No. Our goal is to find a room that matches as many of your preferences as possible, with priority given to your FIG or learning community (if you chose one) and your requested roommate.

How do I request a roommate?

Most students are paired together and placed in a residence hall by our staff. However, if you already know who you want to live with, we work hard to accommodate your request.

You'll need to provide your roommate's myZou username, and they also must request you on their preference form. Your roommate does not have to be in your FIG, but you cannot be in different FIGs or learning communities.

If you cannot find your roommate when completing your preference form, it may be because your roommate hasn't started the housing process. If you cannot find your roommate, contact them, and ask them to start their housing process. Once they've started the housing process — even if they haven't completed it — you should be able to successfully search for their name in your preference form.

Freshmen Interest Groups (FIGs) and Learning Communities (LCs)

What are FIGs and LCs?

Freshman interest groups (FIGs) comprise 15-20 first-year students who live near each other and enroll in a few general education classes together. By joining a FIG, you are not only living and learning with students who share your interest and your major, but you are also gaining a built-in study group.

Like FIGs, learning communities (LCs) group students with similar social or academic interests together on designated floors within a residence hall. While FIGs are often housed within learning communities, learning communities do not require an academic structure, and they are open to sophomores, juniors and seniors as well as first-year students.

Why aren't locations listed for FIGs and LCs?

We base the location of each FIG and LC on group size, which is based on demand. Locations may change from year to year.

Second-round housing assignments 

How do I find my housing assignment?

Log in to the housing portal with your username and password. You will see your room assignment and roommates or suitemates.

I didn't receive my housing assignment but completed my preference form and contract by the deadline. When will I receive my housing assignment?

Sometimes we need to review preferences more closely before an assignment can be made. Typically, this means we need additional information to inform your housing assignment. Make sure to talk to your preferred roommate and check your MU email account to see if we've communicated with you.

Why didn't I receive all of the preferences I asked for on my preference form?

The quantity and variety of available rooms decrease throughout the housing process. Rooms that meet all your preferences are likely not available at this time.

I asked for a suite-style room with specific roommates or suitemates. Why was I placed in a community-style room?

Suite-style rooms are very popular — especially among returning students who have the first pick of rooms — and make up less than half of the rooms on campus. 

When we cannot place mutually requested roommates/suitemates together in suite-style rooms, we try to place them as close together as possible within community-style rooms. 

I would prefer a different assignment. How can I change it?

Your MU experience is not related to the hall or room style you receive but rather the community built when Tigers come together.

If you move in, take time to connect with your community and still want a different room assignment after classes begin, you can submit a room move request later in the fall semester. 

I received an assignment during the first round and then changed my preferences. Why didn't I receive a new assignment? 

If you updated your preferences without relinquishing your first-round assignment, we did not reassign you during the second round.

If you move in, take time to connect with your community and still want a different room assignment after classes begin, you can submit a room move request later in the fall semester. 

Roommates & suitemates 

Do I have a roommate?

Unless you're in a single room, you most likely have a roommate. Your roommate's name and email will be displayed in the housing portal.

How do I contact my roommate or suitemate?

Log in to the housing portal with your username and password. Your roommate's name and email will be displayed for you to reach out to them. Start checking your MU email address to see if they have already reached out to you!

I got an assignment, but my desired roommate didn't. What happened?

Reach out to your desired roommate and ask if they completed a preference form, housing and dining contract, and prepayment before May 3. Students who did not complete these steps by May 3 have not been assigned to rooms.

If your desired roommate completed these steps by May 3, encourage them to check their MU email or reach out to us. Sometimes we need to review preferences more closely before an assignment can be made. Typically, this means we need additional information.

General questions 

Why are first-time college students required to live on campus?

National research shows that students who live in university housing are more successful. We know from our own data that students who live in Residential Life facilities are more likely to stay in school and graduate in four years than students who do not.

Can I move off campus mid-year?

No. University policy requires first-time college students to live in Residential Life residence facilities. Your contract is for a complete academic year. All residents who have signed a legal contract are required to fulfill their responsibilities.

What is a FIG?

Freshman interest groups are made up of 15–20 students who live near each other and enroll in some of the same general education classes. In addition, members enroll in a one-credit-hour course together during their first semester to help with the transition to college life.

What is gender-neutral housing?

This option is available in all suite-style buildings except Center Hall. Depending on your needs, gender-neutral housing can be found in some community-style halls such as Bluford, Brooks and Gateway. This housing option is not designed for romantic partnerships. You may request gender-neutral housing on your preference form. Our office will follow up with you to gather more information about your request.

Parking & transportation 

Do I need a car?

That depends. Campus is extremely walkable, and it's easy to get downtown on foot. The Tiger Line shuttle runs across campus and Columbia seven days a week.

How do I update my parking information?

Beginning March 15, log in to the housing portal and update the parking form under housing forms.