How do I find my myZou user name?

You will be notified of your user name and instructions for setting up a password within a day or two after applying for admission. Your user name can also be found in your acceptance letter and email from Admissions. To set your password, visit, click the Create a Password link and follow the onscreen instructions.

Why are freshmen required to live on campus?

National research shows that students who live in residence halls are more successful. We know from our own data that students who live in our halls are more likely to stay in school and graduate in four years than students who do not.

What is a FIG?

Freshman interest groups comprise 15–20 students who live near each other and enroll in some of the same general education classes. In addition, members enroll in a one-credit-hour course together their first semester to help with the transition to college life. We will have more detail about specific FIGs in the spring.

Why can’t I choose my own room?

We simply do not have enough rooms for everyone to choose their own. Our new process is intended to reduce stress and frustration and result in a room assignment that meets more of a student’s individual preferences.

Do I have a roommate? How do contact my roommate? 

Unless you’re in a single room, you most likely have a roommate. You’ll get your roommate’s name and email as soon as you’re both assigned.

Why didn’t I get the roommate I listed on my preference form?

To assign roommates, we need to have mutual agreement. Make sure your roommate tagged you in their preference forms. Also, make sure they submitted their housing and dining contract and paid their enrollment fee.

Is there a way to rank my preferences in order of priority?

No. Our goal is to find a room that matches as many of your preferences as possible, with priority given to your roommate and learning community or FIG of choice.

Why didn’t I get all the stuff I asked for on my preference form?

When we assign rooms, we prioritize what’s going to contribute most to your academic success. So the first criteria we look at are your FIG and learning community. After FIGs, we look at roommates. Finally, we work to fulfill as many of your preferences as we can.

Why didn’t I get into the neighborhood I asked for on my preference form?

Returning students have first pick of our housing inventory. Next year, you'll enjoy be able to select your specific room.

Why can’t I preference suitemates?

We have a limited supply of suites, and these are in high demand. Returning students tend to choose these rooms, which further limits supply. However, you are welcome to reach out to us at to discuss options.

I don’t like my assignment. What can I do?

You can release your assignment, if you want. Keep in mind that returning students get first pick of rooms, so if you release your assignment, you’re going to be choosing from a much smaller inventory. To release your assignment:

  • Log into your preference form with your PawPrint and password;
  • Confirm that you are releasing your assignment;
  • Update your preferences; and 
  • Submit your new preferences.

Can I move off campus mid-year? 

No. University policy requires freshmen to live in Residential Life residence halls. Your contract is for a complete academic year. All residents signed a legal contract are required to fulfill their responsibilities. 

For more information, email or call 573-882-7275.