Students living in Residential Life-owned or -operated facilities must follow behavioral standards needed to maintain a suitable community living environment for all residents.

Residents are expected to identify and resolve issues that affect them, their room/suitemate(s) and/or the community. Residents are also expected to bring these concerns to the attention of the hall staff.

Residents agree to follow all Residential Life rules and regulations as stated in the Housing Contract, as well as department policies posted on the Residential Life website.

Failure to abide by University and departmental policies may result in disciplinary action, per the Collected Rules and Regulations 200.020: Rules of Procedures in Student Conduct Matters.

Students are responsible for their own behavior and that of their guests. If a student or guest violates established policy in a University-owned or –operated property or violates other student conduct standards, the student is subject to conduct action.

If a student observes any policy violation while in a residence hall, the student should immediately notify hall staff.

Any student is responsible for the behavior and objects in a room or common space where a policy violation has occurred if they are in the space, regardless of their level of participation.

The student recognizes that MU cannot control nor prevent emergencies, pandemics and other acts of God. The University cannot guarantee that the student will not experience an emergency, pandemic or act of God.

For more information, see Student Conduct Process and Guests and Visitation.

All issues will be referred to the Office of Student Accountability and Support, as well as any other appropriate campus office.

Doors to residential living areas are locked at all times. Residents will use their TigerCards or mobile ID to enter their hall’s residential living area.

Residents may only have two guests at a time.

Residents are responsible for their guests’ actions and behavior. Visitation may be re¬stricted for guests who violate hall policies, and residents may be subject to conduct ac¬tion. For more information, see Student Responsibility/Implied Consent.

Residents must meet their guests at the exterior door to let them into the hall and must accompany their guests throughout the hall at all times.

Do not allow anyone else to use your room key, TigerCard or mobile ID.

Room-/suitemates are expected to respect each other’s reasonable requests for privacy and must have permission from their room-/suitemate(s) before hosting a guest overnight. Roommates/suitemates should discuss what everyone is comfortable with in terms of having guests. A resident’s right to privacy takes precedence over the privilege of having overnight guests.

Guests (including minors ) may not stay for an extended (more than three consecutive nights ) or frequent basis. Only the person with a current Residential Life contract for a particular space should be living in that space. A person’s presence on a regular or continued basis without a Residential Life contract and assignment is considered cohabitation and will not be permitted. Cohabitation is defined as a guest staying longer than three consecutive nights and/or staying for three or fewer consecutive nights on two or more occasions during the same week.

Guests under the age of 18 must be accompanied by their parent/legal guardian at all times. No child under the age of 12 is permitted to visit the residence hall (day or night) except on the following designated days: move-in, -out; Homecoming; Family Weekend; and commencement. Residents’ siblings under the age of 12 may be allowed in the residence hall for up to 30 minutes to drop off or pick up a resident. Guests under the age of 18 are not permitted to stay overnight in residence halls unless approved by Residential Life. Guests under the age of 18 who are not a sibling of the resident are not permitted to stay overnight. If there is a concern with a guest who is under the age of 18, Residential Life will consult with University of Missouri Police to determine next steps to contact parents/legal guardians.

If your guest is assisting with your care, please contact Residential Life to discuss arrangements for your Personal Care Attendant. For more information, see Personal Care Attendant.

U Centre – Overnight guests may not visit longer than three consecutive days not to exceed three visits in one month, for a total of nine days within a calendar month.

You must comply with the directions of University officials and others working in the residence halls (including, but not limited to, emergency personnel and student staff) acting in performance of their assigned duties, including following emergency procedures (fire, tornado, campus threat, etc.).

Failure to comply with the requests of University officials, including student staff, will result in conduct action.

For more information, see Emergency Procedures.

Residents should not engage in disruptive or disorderly conduct or lewd, indecent or obscene conduct or expression. This includes activities that are excessively noisy or otherwise disruptive to other residents.

Pranks or practical jokes that change the appearance of the halls or living areas or that create a disruption for residents and/or staff are strictly prohibited. Participants in the planning or execution of pranks will be subject to conduct action, and students may be charged for any damages.

If a resident requires a Personal Care Attendant (PCA) who will need access to the residence hall, the resident must first register with the Disability Center. The need for a PCA (or multiple PCAs) must be part of the housing accommodation recommendations supported by the Disability Center. PCAs will be permitted access to the residence hall without needing to be escorted by the resident with appropriate documentation from the Disability Center.

The resident is responsible for ensuring the PCA clearly understands their duties and for the behavior of the PCA in the residence halls.

Provide the name/contact information and update access documents for your PCA(s) by emailing Residential Life at housing@missouri.edu. Notify Residential Life immediately if your PCA will no longer be caring for you. In an emergency, contact the University of Missouri Police Department (573-882-7201) or call 9-1-1.

If you require a PCA to reside in your assigned space or elsewhere in your residence hall and the PCA is not an enrolled student eligible for a housing contract:

• The Disability Center will specify an appropriate housing space and arrangement for the PCA in accordance with your accommodation needs based on available space.
• Residential Life will issue a room key and/or give card access to you for the PCA(s). You are responsible for distributing keys/cards to your PCA(s). You are responsible for immediately reporting any keys/cards that are lost or otherwise unaccounted for to Residential Life (housing@missouri.edu).
• The PCA will be provided the same furnishings as a resident in the assigned space. You are responsible for the space and furnishings assigned to the PCA(s), as well as any damage charges that may occur as a result of misuse or abuse.
• If the PCA is no longer working with you, the PCA assignment will be canceled and reserved for a new PCA. If no PCA needs to be assigned, the space will be available for other residents to move to if needed. You will be responsible for the cost of the space regardless of its occupancy status unless Residential Life resumes control of the space.

The PCA is expected to:

• Immediately report a lost or unaccounted for room key/access card to the resident they attend.
• Reside in or occupy building spaces only necessary for the work they perform as a PCA.
• Abide by Residential Life policies and procedures, as well as the Collected Rules and Regulations of the University of Missouri (Chapter 200: Student Conduct).

Residential Life reserves the right to remove or modify access for anyone at any time without notice.

Residential Life reserves the right to enter any Residential Life space, including spaces assigned to residents for the purposes of PCA housing.

Residential Life is not responsible for lost, damaged or stolen items. PCAs are encouraged to obtain personal property insurance.

If the PCA needs a parking permit, contact Parking & Transportation.

If the PCA needs to pick up meals or supplies from a Campus Dining Services location, coordinate this accommodation with the Disability Center. Do not give your TigerCard to anyone for any reason.

For more information, see Billing Procedures, Damages and Guests and Visitation.

Students and their guests are not permitted to consume, manufacturer, use, possess, sell or distribute alcohol in or on the premises of University-owned or -operated residential or dining locations (including common areas), regardless of their age. Public intoxication, disorderly conduct or vandalism due to alcohol use is not permitted on University-owned or -operated property.

Possession of alcohol paraphernalia (items used for the storage or consumption of alcoholic substances), including decorated or decorative alcohol containers of any kind (except those specifically listed below), is prohibited in the residence halls. Examples include, but are not limited to, wine bottles, beer-pong tables and beer bongs.

Shot glasses, champagne flutes and flasks may be used for decorative purposes only; however, they will be confiscated, regardless of these items’ original purposes, if used for the storage or consumption of alcohol.

Residence hall staff will confiscate and dispose of any alcohol and/or alcohol paraphernalia found in the possession of residents or their guests.

If you are present in a room where one of these policies is being violated, you will be subject to conduct action, regardless of your participation. Residents found responsible for violating the alcohol policy and sanctioned to attend alcohol education experiences will be responsible for the associated costs.

The consumption, manufacture, use, possession, sale or distribution of any controlled substance in or on the premises of any Residential Life-owned or -operated facility or dining location is prohibited without proper prescription, required license or as expressly permitted by law or University regulations.

Following the passage of a constitutional amendment, the use of recreational marijuana for those 21 and older became legal under certain conditions in the state of Missouri in 2022. However, possession and use of marijuana remains subject to many limitations under both the constitutional amendment and under federal law. The University of Missouri System continues to be bound by the federal Drug-Free Schools and Communities Act and the federal Drug-Free Workplace Act, which requires the UM System to have policies in place that discipline employees and students for possessing or using illegal drugs on university property, university-leased property or as part of university-sponsored or university-supervised activities.

Because the federal government continues to classify marijuana as a Schedule 1 controlled substance, it remains illegal for any employee, student or visitor to possess, use, distribute, dispense, sell or manufacture marijuana on any university-owned or -controlled property. This includes our four university campuses, extension offices and research farms.

The prohibition applies to both recreational and medical use. So, even though you might have a medical marijuana identification card, you may not use or possess marijuana on university property or university-leased property or as part of any university-sponsored or university-supervised activity.

Students and employees should also be aware that Amendment 3 does not legalize public consumption of marijuana; consumption of marijuana in public areas adjacent to a campus will not be permitted. In addition, operation of a motor vehicle while under the influence of marijuana remains unlawful, and students and employees who operate a vehicle under the influence of marijuana on streets or roadways abutting campus may also be subject to discipline in accordance with university policy.

Currently, UM System policy HR-508 (Drug/Alcohol Abuse in the Workplace) states that violation of the policy could result in discipline up to and including termination from the university. UM System Collected Rules and Regulations policy 200.010 (Standard of Conduct) states students could face disciplinary hearings and face discipline up to and including expulsion.

Visitors to any UM System campus are also subject to this restriction. This includes visitors to athletic events, concerts and any other event or meeting held on campus.

As a recipient of federal funding, the University is subject to compliance with federal laws, including the Drug-Free Schools and Communities Act and the Drug-Free Workplace Act. The consumption, manufacture, use, possession, sale or distribution of any controlled substance, including marijuana, in or on the premises of any Residential Life-owned or -operated facility or dining location is prohibited. Possession of drug paraphernalia is not permitted.

A staff member’s confirmation of the aroma of marijuana will be considered evidence in conduct cases involving the alleged violation of this policy.

Smoking is not permitted on any University-owned or -operated property. Use of products including, but not limited to, cigarettes, cigars, e-cigarettes/vape pens, hookahs, pipes and water pipes are prohibited.

Safe storage of such products is permitted, provided the product is not used on University-owned or -operated property.

In recognition of the health and safety benefits of tobacco-free air and the responsibility to provide and maintain an optimally healthy and safe working and living environment for faculty, students, staff and visitors, the University of Missouri is smoke- and tobacco-free.

For more information on MU’s tobacco policy, assistance with education and for resources, visit tobaccofree.missouri.edu.

U Centre – Residents are not permitted to use or store smoking devices, including hookahs, shishas, e-cigarettes and all other smoking and/or vaping devices in the apartment or apartment community. Smoking is prohibited in the clubhouse, office area, stairwells, hallways, lobbies, amenities and other common areas.

A summary of emergency procedures is posted on the back of each resident’s room or entry door. Contact your Residence Hall Coordinator if yours is missing, covered or damaged. Residents are expected to comply with directives from hall and University staff and emergency personnel. Staff and officials must follow procedures and may need to make critical decisions in emergencies. If residents or guests hinder staff or emergency personnel in emergency situations or drills (either by direct, indirect or no action), appropriate action will be taken by staff or emergency personnel.

If you would like to share information with Residential Life about how staff could best support you in an emergency, please contact your Residence Hall Coordinator.

Residents are encouraged to register for MU Alert, the University mass notification system. This opt-in service allows for notification through multiple means, including cell phone, email address, text message, alphanumeric pager and numeric pager. This site offers numerous resources for emergency preparedness. The MU Alert site will be updated as information becomes available.

While Residential Life staff makes reasonable attempts to notify and direct residents in emergencies, we cannot guarantee staff members will be in the hall or available in every emergency situation. Residents are responsible for knowing and following posted guidelines for emergency procedures, regardless of staff presence. Residents should participate in practice drills.

Contact your Residence Hall Coordinator if you have any questions.

For more information on campus emergencies, visit mualert.missouri.edu.

Mizzou on Rollins – Emergency procedures are posted in frames in each room.

U Centre – Emergency procedures are posted near elevators.

In the event of a campus emergency, remain calm, and follow the instructions of University and emergency personnel. Contact the nearest MU staff member for information or assistance. Evacuate buildings immediately if requested by authorities, upon hearing an extended fire alarm or when you sense remaining inside may be dangerous.

In emergencies, do not use the MU telephone system except to report the emergency situation. Use your cell phone for texting family and friends to let them know where you are when possible, as the University phone service may be down.

Do not use elevators.

Do not risk your life or the lives of others by re-entering a building to save personal or University property.

Do not cross police barriers without permission from University or emergency personnel.

Do not exceed your training or knowledge in attempting to provide first aid.

Get underneath a sturdy desk or table, kneel and protect your eyes by pressing your arm against your face. If there is no desk or table nearby, sit on the floor against an interior wall away from windows, bookcases or tall furniture that could fall on you.

When the earthquake is over, go to your hall’s designated exterior assembly area.

In the event of a campus shooter or armed intruder, follow “Run Hide Fight” steps.

Protective Actions: If you see the individual, move quickly away from them, and call 9-1-1 to give a description and location to police.

RUN: If you hear shots being fired and you can evacuate the area, DO SO QUICKLY. Inform others to do so.

HIDE: If you cannot evacuate, hide by concealing yourself in an office or room. Lock the doors, and barricade yourself in. Turn off the lights. Silence cell phones and other electronic devices. Wait for authorities to declare the scene safe.

FIGHT: If an armed intruder enters your room, attack them with anything you can find. Throw objects at the face. Attack with total commitment and with maximum violence.

When police arrive, do exactly what they say. Always show your hands, and DO NOT brandish any weapons. Tell them what you know about the intruder, victims and locations.

MU Alert will be updated as information becomes available.

When a fire alarm sounds, immediately vacate the building, and go to your hall’s designated evacuation location.

Never use the elevators – always take the stairs.

Residents who fail to vacate the building when an alarm sounds endanger the safety of themselves and others and will face conduct action.

As an institution covered by the Clery Act, the University must send timely warnings – crime notifications on Clery Act crimes occurring in its Clery geography that are reported to MUPD, Campus Security Authorities or local police agencies and considered by the University to represent a serious or continuing threat to students and employees. The Timely Warning – Crime Notification requirement applies to all Clery Act crimes, and all require a case-by-case assessment as to whether the report presents a serious or continuing threat to the campus community.

If a tornado warning is issued by the National Weather Service and an MU Alert is issued indicating it applies to the MU campus, Residential Life will implement tornado procedures. If they are available and if it is safe to do so, staff may attempt to notify residents of the warning.

Take cover, and stay away from windows. Go to the basement, hallway, lower floors or a restroom without windows, and wait for further instruction from staff.

Residents may return to other areas of the hall and resume regular activity after the warning expires. Expirations will be announced by staff or by media.

Assault (including any physical or sexual act that is unsolicited or unwelcome) or abuse of another person is strictly prohibited. Examples of endangering behaviors include, but are not limited to, self-harm, physical altercations, throwing items from windows or balconies and wrestling or rough-housing in the halls. Engaging in this type of behavior could result in termination of the Residential Life contract and permanent removal and prohibition from all Residential Life-owned or -operated facilities.

If you think you may be a victim of assault or abuse, please contact a professional staff member for assistance. Also, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Relationship Violence; Physical Assault, Harassment; and Title IX (Sex Discrimination Law).

For more information, visit the Office of Institutional Equity site.

Dating violence means violence committed by a person — (A) who is or has been in a social relationship of a romantic or intimate nature with the victim; and (B) where the existence of such a relationship shall be determined based on a consideration of the following factors: (i) The length of the relationship, (ii) The type of relationship and (iii) The frequency of interaction between the persons involved in the relationship.

Domestic violence includes felony or misdemeanor crimes of violence committed by a current or former spouse or intimate partner of the victim, by a person with whom the victim shares a child in common, by a person who is cohabitating with or has cohabitated with the victim as a spouse or intimate partner, by a person similarly situated to a spouse of the victim under the domestic or family violence laws of Missouri or by any other person against an adult or youth victim who is protected from that person’s acts under the domestic or family violence laws of Missouri.

For more information or to report domestic abuse, contact a Residential Life staff member, the RSVP (Relationship and Sexual Violence Prevention) Center (573-882-6638), the Office of Institutional Equity/Title IX Coordinator (573-882-3880), True North hotline (573-875-1370 or 1-800-548-2480), MUPD (573-882-7201), Columbia Police Department’s DOVE (Domestic Violence Enforcement) Unit (573-874-7423), or the Counseling Center (573-882-6601). You can also contact the National Domestic Violence Hotline at 1-800-799-SAFE (1-800-799-7233).

Violence committed by a person who is or has been in a social relationship of a romantic nature with the victim is prohibited by University policy. Staff at the RSVP Center or the Office of Institutional Equity can inform you of your rights, connect you with resources and provide assistance and accommodations. The RSVP Center is a confidential resource.

For more information, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Assault, Abuse or Endangering Behaviors; Physical Assault; Harassment; and Title IX (Sex Discrimination Law).

Although the University will make reasonable efforts to respect the privacy of a student’s room/suite, Residential Life reserves the right to enter a student’s room/suite, with prior notice if possible, for purposes of inspection, verification of occupancy, improvements or repair.

The University reserves the right of entry without notice in situations posing a threat to life or property, violation of policy and for such purposes as are reasonably necessary to preserve campus order and discipline.

Illegal items in plain view may be confiscated at any time and conduct action may follow.

The illegal or unauthorized possession or use of firearms, explosives, other weapons or hazardous chemicals is prohibited. Possession or use of any of these items, including, but not limited to, lighter fluid, explosives or fireworks, could result in termination of the Residential Life contract and removal and prohibition from all Residential Life-owned or -operated buildings. These items will be confiscated.

Tampering with or theft of fire or life safety equipment – including, but not limited to, tampering with or discharging fire extinguishers; disabling bells/horns; activating a fire alarm when no emergency exists; covering or removing the batteries from individual smoke detectors; removing the smoke detector apparatus; tampering with, removing or destroying emergency exit signs; tampering with Automatic External Defibrillator (AED) equipment; or tampering with, hanging objects from or decorating sprinkler heads in rooms of halls that are thus equipped – will result in severe conduct action and damage charges. Possession or unauthorized use of any of these items could result in termination of the Residential Life contract and removal and prohibition from all Residential Life-owned or -operated buildings.

AEDs are located near the hall desks or main entries of each residence hall; however, Center and North (main lobby near the hall desk) share an AED, as do Gillett and Hudson (Rollins lobby near hall desk). There are also AEDs in lower Bingham and the Residential Life main office.

U Centre – U Centre smoke detectors are also carbon monoxide detectors. There is no AED machine at U Centre.

Harassment by engaging in a course of conduct directed at a specific person that serves no legitimate purpose that would cause a reasonable person under the circumstanc­es to be frightened, intimidated or emotion­ally distressed is not tolerated and will result in severe conduct action, including potential removal from the residence hall. Forms of ha­rassment include, but are not limited to, social media/cyber or verbal harassment, threatening mes­sages, physical threats, intimidation or posting of harassing materials.

If you have been the victim of harassment or feel threatened, contact a student staff member, your Residence Hall coordinator, the Office of Institutional Equity or MUPD.

For more information, see Assault, Abuse or Endangering Behaviors.

In the event of a personal, medical or psy­chological emergency, contact the hall desk or the student staff member on-call by call­ing them at the phone number listed on hall on-call boards. If immediate assistance is re­quired, call 9-1-1 or MUPD at (573) 882-7201.

The Counseling Center offers Crisis/On-Call services by phone or in person from 8 a.m. to 5 p.m. Monday through Friday, as well as immediate phone contact with a counselor at all other times by calling the Counseling Center at (573) 882-6601.

The Student Health Center and the Counseling Center offer counseling and other programs during regular business hours. For more infor­mation, contact the Student Health Center at (573) 882-7481 or the Counseling Center at (573) 882-6601.

Residential Life staff will perform Health and Safety Checks throughout the academic year with prior notice, if possible, to verify occupancy and make safety inspections. Two staff members will enter the room/suite (staff will key in if no residents are home) and check for any health or safety violations or hazards in plain view.

Residence Hall Coordinators will notify residents found to be in violation of a residence hall policy or local, state or federal law. Students are expected to comply with RHC requests to resolve noted concerns within a certain time period, often within one week. Failure to correct concerns may result in conduct charges.

The University of Missouri requires all new students to comply with immunization requirements. Students living in University housing are required to provide proof of prior immunizations to the Student Health Center, receive the immunization or submit a signed waiver to the Student Health Center.

Review all requirements.

If Residential Life staff have sufficient cause to believe a student is missing, staff will notify MUPD and a designated contact as described:

• If the student is under the age of 18, the custodial parent and/or legal guardian listed in myZou will be contacted.
• If the student is 18 years or older, staff will check myZou to see if the student designated a contact in case the student is missing.
• If no contact is listed, the designated emergency contact will be contacted.
• If the student has not submitted emergency contact information, the parent or legal guardian of record in myZou will be contacted.

Physical assault against anyone is not tolerated. If you are a victim or witness of an assault, contact a student staff member, your Residence Hall Coordinator or MUPD (573-882-7201) immediately.

Engaging in nonconsensual sexual intercourse, sexual touching or sexual acts is prohibited by University policies and may violate local, state or federal law. Sexual harassment is also prohibited. Students who violate these policies are subject to sanctions.

If you are impacted by unwelcome sexual behavior, sexual harassment, sexual misconduct, sexual assault or rape, you may choose to contact the RSVP (Relationship and Sexual Violence Pre­vention) Center (573-882-6638), the Office of Institutional Equity/Title IX Coordinator (573-882-3880), a Residential Life staff member, True North – a local shelter for victims of domestic vio­lence and sexual assault and 24-hour crisis hotline (573-875-1370), the Student Health Center (573-882-7481), the Counseling Center (573-882-6601) or the Of­fice of Student Accountability & Support (573-882-5543). You may also contact MUPD (573-882-7201).

If you are impacted by predatory drugs, rape, sexual assault or sexual misconduct, you may wish to go to the hospital for medical care. If you would like to press charges now or in the future, it is helpful to have a medical exam as soon as possible after the incident, but it is not required. If possible, do not show­er or change clothes before the exam. The University Hospital Emergency Department has specially trained Sexual Assault Nurse Examiners (SANE) who conduct exams. SANE nurses are women who have special training helping survivors of violence. The exam occurs in a private room away from the emergency department. For more information, contact the SANE Clinic (573-882-8091) or visit wellbeing.missouri.edu/medical-care-services/sexual-partner-violence/.

The RSVP Center (573-882-6638) can explain the resources available and help you explore your options. The RSVP Center is a confidential resource.

If you inform Residential Life staff about a potential instance of sexual misconduct, this information will be shared with the Office of Institutional Equity/Title IX Coordinator. The impacted student will be contacted by staff from the Office of Institutional Equity, who can help the impacted student explore their options, connect the student with resources, provide assistance and accommodations, explain their rights and help the impacted student decide whether they want to file a formal complaint of discrimination. You do not need to file a formal complaint in order to access resources or receive accommodations. For more information, visit the Office of Institutional Equity.

Information shared with Residential Life staff about an individual or situation will only be discussed with other University officials on a need-to-know basis.

For more information, see Relationship Violence ; Assault, Abuse or Endangering Behaviors; Physical Assault ; Harassment ; and Title IX (Sex Discrimination Law).

Residents are prohibited from unauthorized access or entry to or use of restricted areas in Residential Life-owned or –operated facilities at all times for safety reasons. These areas include, but are not limited to, roofs; exterior walls; balcony exteriors; staff patios; custodial, construction or maintenance workspaces; and telecommunications, computer or data processing equipment, programs, systems or software.

Other areas, such as fire escapes or emergency doors, can only be used in an emergency.

Unapproved presence in restricted areas could result in termination of the Residential Life contract and prohibition from all Residential Life-owned or -operated facilities.

Residents are permitted in student rooms and common areas in the building (lobbies, lounges, study lounges, kitchens, laundry rooms and computer labs).

Please contact your Residence Hall Coordinator if you have any questions about whether a particular space is available to residents.

U Centre – Residents must avoid construction areas. Follow directions stated on all warning signs and blockades. Some amenities (the pool, clubhouse or other common areas) may be unavailable for use during construction/renovation.

Restrooms are available in all halls. Single-user non-gendered restrooms are available in most residence halls and/or complexes.

Community restroom doors should remain locked.

Attempted or actual theft, damage to or possession without permission of University property or that of any individual is strictly prohibited.

If you are a victim of or witness to theft, contact MUPD (573-882-7201), the hall desk, your student staff member and your Residence Hall Coordinator. File a report with MUPD as soon as possible.

Although Residential Life does not assume responsibility for personal items, immediate and accurate reports of sto­len items may allow items to be recovered.

Each student is encouraged to obtain person­al property or renter’s insurance. Students may also be covered under their family’s homeown­ers’ insurance. The University does not purchase prop­erty insurance covering any loss of or damage to a student’s personal property. The Universi­ty assumes no responsibility for the payment of such a loss.

Prevent theft by locking doors and windows at all times, not propping doors open and reporting suspicious behavior to staff or police. Do not leave personal items unat­tended in common areas.

Residential Life recommends regis­tering bicycles and laptops with the Universi­ty Police. It is important that students keep re­cords of details (make, model, serial number, etc.) of personal belongings to assist in cases of theft.

For more information, see Bicycles, Scooters, Mopeds and Motorcycles and Doors and Security.

Title IX is a federal law that prohibits sex discrimination in education. The Office of Institutional Equity at MU helps ensure everyone has access to educational programs, regardless of sex, gender, gender identity, gender expression, pregnancy or sexual orientation. The Office of Institutional Equity educates the community, connects students with resources, provides accommodations and investigates reports of discrimination.

Prohibited sex discrimination includes unequal treatment, sexual harassment, sexual misconduct, intimate partner violence, sexual harassment and stalking. Students who have experienced any form of sex discrimination may file a formal complaint with the Office of Institutional Equity. Students who violate University policies prohibiting sex discrimination are subject to sanctions under the University’s Equity Resolution Process.

For more information, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Relationship Violence; and Assault, Abuse or Endangering Behaviors.

Use or possession of weapons of any type – including, but not limited to, firearms; paintball guns; airsoft, BB or pellet guns or similar weapons; bows and arrows; knives with blades more than four inches long; decorative weapons; ammunition; Mace and bear spray; and explosive – is not permitted in Residential Life-owned or -operated facilities at any time.

Other restrict­ed weapons include billy clubs/nightsticks, switchblades, brass knuckles, nunchucks and dangerous chemicals. However, possession of a personal self-defense item 2 ounces or less containing pepper spray (oleoresin capsicum – OC) is allowed. Be sure to read the directions and know how to properly use the pepper spray.

Firearms are not permitted in Residential Life-owned or -operated facilities. MUPD offers a variety of information and options for personal safety and security, as well as storage for weapons, including those used for hunting.

Any object that could potentially inflict in­jury or cause harm that is used in a threat­ening, careless or aggressive manner will be considered a weapon, regardless of intent. Possession of any of these items could result in termination of the Residential Life contract and permanent removal and prohibi­tion from all Residential Life-owned or -oper­ated facilities.

Nerf™-type guns and water guns may be stored but not used in the residence halls, pro­vided they are designed or clearly marked (e.g., fluorescent markings) so as not to be mistaken for a firearm.

Residents are responsible for their own personal property at all times. Property shall be considered abandoned if Residential Life comes into possession of the property and if it seems that the owner has thrown it away or has voluntarily left without any intent or expectation to regain ownership of said property.

In these situations, Residential Life staff and Campus Facilities will inventory and pack up the abandoned property and store it for a period of 30 days while a reasonable attempt is made to contact the resident to collect it.

If the property remains unclaimed, it will be donated or discarded after the 30-day period.

On discovery, the abandoned property will be removed and stored as stated within the guidelines below.

• Residential Life will only store goods estimated at a value of $50 or greater for 30 days from the day the student’s contract is canceled or the end of the contract date.
• Food items or other items that present cleaning, health, safety or pest control issues will be disposed of immediately, not stored.
• Residential Life will not store items – including, but not limited to, furniture – that are visibly damaged. Such items will be disposed of immediately, not stored.
• Students who leave items behind will be charged, regardless of whether the student comes to get their item(s). Current fees are $25 per small item or standard large trash bag or less and $50 per appliance or furniture item.
• Students who wish to donate items are responsible for taking the items to a designated donation site off campus. Students should not leave items they wish to donate in their room, hall, trash room, etc.
• After 30 days, Residential Life reserves the right to donate or discard all abandoned property.

For more information, see Billing Procedures.

Sale or solicitation (including the distribution of samples) of anything is prohibited in University-owned or -operated buildings and on University grounds without prior authorization from the Associate Director for Residential Academic Programs (RAP) or their designee. Hall staff will contact MUPD when someone is found soliciting in the residence halls.

Solicitation, advertising and research are permitted only within University and departmental guidelines.
Copies of the solicitation, advertising and research policy are available by contacting Residential Life at (573) 882-7275.

News media may approach people in the outdoor public areas around buildings, but Residential Life staff will not allow the media in the residence hall without prior permission.

Contact your student staff member or hall desk if you are aware of any policy violation. Contact the MU News Bureau at (573) 882-6211 with any questions or concerns about news- or media-related issues.

Only members of recognized student organizations and University departments are permitted to post pre-approved flyers in designated areas of the residence halls. Before posting, the organization/department must contact the Associate Director of Residential Academic Programs and/or their designee to request approval by emailing housing@missouri.edu.

U Centre – All signs/flyers must be approved by property management. Residents may not send any mass or global emails to other residents.

For more information, contact Residential Life at (573) 882-7275 or housing@missouri.edu.

The University of Missouri is committed to ensuring people with disabilities requiring the assistance of Service Animals and/or Emotional Support Animals while living in Residential Life facilities are protected under the law. Additionally, Residential Life is committed to providing a safe and welcoming environment for approved pets. The following guidelines and responsibilities help provide a positive experience for the handler of the animal and the residential community as a whole.

Types of Animals

Service Animal – a Service Animal is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual or other disability. The work or tasks performed must be directly related to the individual’s disability. Emotional support, well-being, comfort and companionship do not constitute work or tasks under this definition.

Emotional Support Animal – an Emotional Support Animal (also commonly called an “Assistance Animal”) may provide physical assistance, emotional support, calming and other kinds of assistance. Emotional Support Animals are generally not individually trained to perform tasks or work that would qualify them as Service Animals under the Americans with Disabilities Act. Emotional Support Animals are also not restricted to certain types of animals and can be animals other than dogs.

Pet – small animals (not exceeding 5 pounds as an “adult”) that are normally kept in a cage, aquarium or similar appropriate container may be approved to be kept in the resident’s room as a pet.

Please review our Animal FAQ for more information.

Housing Assignments and Disclosure of Information about the Animal

Residential Life will disclose the presence or entry of an animal to roommates, suitemates and apartment mates. Residential Life will disclose information about the animal during scheduled times through the academic year, such as for health and safety checks and emergency drills.

If a roommate, suitemate or community member has concerns, such as an allergy, about living in the shared space with an animal, the resident(s) may request an accommodation through the Disability Center. The Disability Center will evaluate each accommodation request and make a decision on a case-by-case basis in consultation with residents. Residents may be given the option, or required, to move to an alternate space.

Handler Guidelines and Responsibility

Handlers of animals approved to be in Residential Life facilities are responsible for:

1. Keeping the animal under control. The animal must be under the direct dominion and control of the handler or a designated personal care attendant at all times. When outside of the handler’s living space, the animal should be caged or leashed unless the use of the leash interferes with the animal’s ability to perform tasks related to the handler’s disability. The handler cannot permit the animal to run at large, either indoors or outdoors. If the animal requires exercise that cannot be done while on a leash, the handler must plan to provide such exercise off campus or obtain prior approval to exercise the animal in designated areas near facilities owned or operated by Residential Life. In the event the owner is not in the residential living space and the animal is alone, the animal must be crated in a cage of appropriate size for the animal.
2. Abiding by applicable laws and policies. The handler must abide by current city, county and state ordinances; laws; and regulations pertaining to licensing, vaccination and other requirements for animals. It is the handler’s responsibility to know and understand these ordinances, laws and regulations. The University of Missouri has the right to require documentation of compliance with such ordinances, laws and regulations, which includes a vaccination certificate. Abiding by Residential Life policies. The handler must abide by all equally applicable Residential Life policies, such as assuring that the animal does not unduly interfere with the routine activities of the residential community.
3. Ensuring the animal is well cared for. Residential Life staff will assume no responsibility or liability for the care or well-being of a resident’s animal. The handler is responsible for the animal’s care and well-being.

• The handler is responsible for providing Residential Life with vaccination records for the animal annually.
• Animals may not be left alone overnight or be left in the care of another individual in university housing. If the handler will be absent from their assigned housing overnight or longer, the animal must accompany the handler.
• The handler is responsible for the care of the animal at all times, including when the animal is accompanied by a designated personal care attendant. Arrangements for people to access the building and/or the room to care for the animal will not be allowed, except in unique and extraordinary circumstances as approved by the Associate Director of Residential Academic Programs.
• Animals may not be left with other residents. Care for the animal is the sole responsibility of the handler, except in unique and extraordinary circumstances as approved by the Associate Director of Residential Academic Programs.
• All animals must be removed when the student leaves the building for an extended period of time.
• The handler is responsible for ensuring the animal is contained, as appropriate considering the nature of the animal, when the handler is not present during day and while attending classes or other activities.
• The handler is responsible for maintaining an animal’s hygiene and odor level in a manner that is acceptable for the residential community.
• Should the handler be unable to care for the animal and the emergency contact cannot retrieve the animal, Residential Life will board the animal at the handler’s expense. The cost of boarding will either be charged to the handler by the boarding agency upon retrieval of the animal or charged directly to the handler’s University account if Residential Life is required to pay boarding fees upfront. Boarding may include any fees associated with the facility’s caregiving policy, including, but not excluded to, vaccinations, spay/neuter, adoption and euthanasia.
• If it is determined the handler will not retrieve the animal or that a boarding agency cannot care for the animal, the animal will be surrendered to a local animal shelter.
• If the handler, emergency contact, boarding agency or local animal shelter cannot care for the animal, Columbia Animal Control will be contacted.
• There will be a flat $50 administrative fee assessed if Residential Life is required to seek alternative housing arrangements for an animal, with the exception of the emergency contact taking the animal within a timely manner. This fee is in addition to any other charges associated with caring for the animal.
• Any evidence of mistreatment, abuse, neglect or incidents during which the animal is left unattended for unreasonably long periods of time or other policy violations may result in discipline for the responsible individual pursuant to the University of Missouri Student Code of Conduct and/or any housing-related sanctions within Residential Life.
• Residential Life personnel shall not be required to provide care for or arrange for the evacuation of an animal during an emergency situation or for such events as a fire alarm. Depending on a number of variables, emergency responders will determine whether to remove the animal and may not be held responsible for the care for, damage to or loss of the animal. In the event a handler is unable to care for their animal in an emergency situation, they should develop a plan for care ahead of time. All parties involved with an emergency situation and evacuation procedures will work diligently to assist residents. Be sure to discuss any questions regarding a possible plan with the Residence Hall Coordinator or Apartment Manager. Handlers will have the opportunity to provide an emergency contact for issues involving the animal on the Acknowledgement and Consent Form.
• In the event an animal is left alone in a room or apartment for a prolonged period of time, is being neglected (food, time outside, etc.) or is creating a significant disturbance, Residential Life will contact the individual(s) the handler designated on the Acknowledgement and Release of Information Form. If attempts to resolve the issue are not successful, Residential Life may notify local animal control or shall have the right to have the animal removed from housing. Such an action may be taken by Residential Life without liability. The costs of removal shall be the responsibility of the handler.
• If an animal (other than a fish) dies, the handler must notify Residential Life to discuss proper disposal of the animal.

5. Ensuring appropriate behavior of the animal. The handler or designated personal care attendant must ensure the animal does not:

• Attack, harass or behave aggressively toward others
• Damage or disturb other’s personal property
• Damage University property, including furniture and fixtures
• Display persistent or repeated behaviors or noises, such as barking, that are disruptive to others
• Block evacuation routes or egress in case of an emergency

6. Ensuring waste is properly disposed of. The handler is required to clean up after and properly dispose of the animal’s waste in a prompt, safe and sanitary manner in both indoor and outdoor spaces. The handler should consult Residential Life staff to designated appropriate locations to “break” the animal and locations where waste should be disposed. Aquarium, gravel, animal bedding shavings, etc., should not be washed down sink/shower drains or toilets. These must be sealed in plastic containers or bags and placed in outdoor trash containers. Failure to properly dispose of animal waste may result in discipline through the Office of Student Accountability and Support.

7. Ensuring the animal is confined during maintenance/custodial/room checks. The animal must be properly kenneled or on a leash (when the handler is present) or removed from the residence during times Residential Life, custodial or maintenance staff must be present in the space.

Residential Life recognizes the need for and is supportive of a resident’s use of an animal. However, as a member of the Residential Life community, it is essential that residents understand and abide by the responsibilities throughout the policy. If a handler fails to meet the responsibilities outlined above, the handler may be subject to discipline pursuant to the University of Missouri Student Code of Conduct where applicable and/or subject to housing-related sanctions according to Residential Life policies.

In the event of serious circumstances, or multiple concerns, it may be determined that the animal’s presence in Residential Life housing is unreasonable. In such instances, the animal or resident may be subject to removal from campus housing. The resident will remain financially obligated through the term of their Housing and Dining Contract. The following conditions may result in an animal’s presence no longer being reasonable:

• The animal poses a direct threat to the health or safety of others.
• The animal displays persistent or repeated behaviors or noises, such as barking, that are disruptive to others.
• The handler does not comply with responsibilities detailed in the policy to the extent that, at the discretion of Residential Life, removal is necessary.
• The animal causes substantial damage to the property of others or to the university.
• The animal’s presence results in a fundamental alteration of a university program.

Residential Life, the Office of Student Accountability and Support and the Disability Center will evaluate situations on a case-by-case basis. The University will not base this determination on speculation. Any removal of the animal may be appealed pursuant to campus grievance procedures. The handler will be afforded all rights of due process and appeal as outlined in university processes.

Handlers are responsible for damage caused by the animal. Handlers may be held financially responsible for damage caused by the animal. An individual with a disability may be charged for any damage caused by the animal beyond reasonable wear and tear to the same extent individuals without a disability may be charged for any damage beyond reasonable wear and tear.

Additional Service Animal Information

TWhen determining whether the request to bring an Emotional Support Animal is reasonable, the Disability Center will consider whether the animal is needed because of the individual’s disability and whether the presence of that particular animal is reasonable.

The Disability Center, in consultation with the individual, Residential Life and other appropriate parties, may consider the following criteria:

• Whether the size of the animal is too large for available assigned housing space;
• Whether the animal’s presence would unreasonably interfere with the activities of the Residential Life facility or create an unmanageable disturbance for other residents;
• Whether the animal is housebroken;
• Whether the animal is unable to live with others in a reasonable manner;
• Whether the animal would pose an undue financial or administrative burden;
• Whether the presence of the animal fundamentally alters university housing policies;
• Whether the animal has been properly vaccinated if applicable;
• Whether the animal poses or has posed a direct threat to the individual or others (e.g., aggressive behavior toward or injuring the individual or others);
• Whether the animal causes or has caused excessive damage to housing beyond reasonable wear and tear;
• And whether the animal is able to exercise and the conditions that contribute to the positive health and well-being of the animal.

If the Disability Center believes the requested accommodation is unreasonable based on the criteria above, they will schedule a time to discuss possible alternative accommodations. Alternative accommodations will be suggested only if the individual requesting the Emotional Support Animal agrees it meets their disability-related needs. The Disability Center recognizes that an individual with a disability is generally in the best position to know whether or not a particular accommodation will be effective in meeting the individual’s needs. If agreement on an alternative accommodation is not reached, the Disability Center will communicate its decision on the requested accommodation to the individual with a detailed explanation of the reasons for a denial or the decision to grant an alternative accommodation.

NOTE: Emotional Support Animals are restricted to the handler’s living area only and are not permitted to enter communal areas and other facilities on campus. Requests to take an Emotional Support Animal into academic and other areas should be submitted to the Disability Center and are considered on a case-by-case basis.

Additional Pet Information

Because Residential Life wants your residential space to be as much like home as possible, some pets are allowed within certain parameters. Residents must submit an Animal Policy – Info/Request form and receive approval to have the pet in a Residential Life facility prior to bringing the pet to campus (with the exception of fish). Failure to do so may result in denial of pet privileges in a Residential Life facility. The Pet Request form will be available two weeks after classes begin.

Please review our Animal FAQ for details.

Roommates and/or suitemates must agree to having a pet in the room. They will be required to submit a form granting permission for the pet to reside in the residential space and must not be coerced into doing so. New roommates and/or suitemates must also give permission for the pet to reside in the residential space (in the event of room changes).

Each resident may be allowed one container in which up to two approved animals (other than fish) may be kept. Animals may not be taken from their containers except for direct handling. Unattended or free-roaming pets are not permitted and can result in the loss of pet privileges.

One 10-gallon aquarium per resident is allowed. The adequacy and size of the container will be approved by Residential Life. Residential Life and the roommate/suitemate must approve larger aquariums.

Pets that make noise considered excessive or disruptive as deemed by Residential Life will not be allowed.

Types of Animals Permitted

The following types of animals may be permitted, depending on the animal’s conformity to restrictions listed within this policy:

• Most rodents (including mice, rats, hamsters, guinea pigs and gerbils)
• Many reptiles (including non-venomous snakes, lizards and turtles)
• Fish

All animals not listed above will be considered on a case-by-case basis.

No animals weighing over five pounds as an adult will be considered.

Residents must submit a new request for any replacement pets.

Types of Animals Not Permitted

Due to noise, allergy, size, poison and sanitation concerns, the following types of animals are not permitted as pets:

• Dogs
• Cats
• Birds
• Arachnids
• Rabbits
• Ferrets
• Venomous snakes
• Sugar gliders

If a restricted animal is needed due to medical necessity, please contact the Disability Center.

U Centre – Residents are only allowed to have a fish as a pet (no other animals).

Use or possession of appliances is restricted by the type, size and number permitted. Due to the high electrical demand of many appliances, Residential Life recommends residents limit the number of appliances used simultaneously.

Residents may not install electrical or telephone wiring in the residence hall. Residents may not drill any holes on the premises.

Residents may only use a surge protector strip with a 15-amp circuit breaker and safety reset switch. Overloaded outlets are prohibited.

Residents are permitted to have the following appliances in their rooms:

• Halogen lamps, provided they have bulbs of 300 watts or less and a protective glass or wire basket to cover the bulb
• One compact refrigerator 4.5 cubic feet or smaller per bedroom
• One microwave under 1000 watts per bedroom
• Cooking appliances including coffee makers, water/electric kettles, rice steamers and air popcorn poppers
• Humidifiers – permitted for short-term, intermittent and seasonal use only. If humidifier use is found to be detrimental to the well-being of others or to the operation of the building, the student will be directed to stop using the humidifier. 

Residents are not permitted to have the following appliances in their rooms:

• Cooking appliances with exposed heating elements and/or grease collection units, including, but not limited to air fryers, Instant Pots™, George Foreman™ grills, pressure cookers, etc.
• Space heaters
• Portable cooling units
• Dehumidifiers
• Appliances or equipment retrofitted to the furniture, room or restroom
• Appliances or equipment that requires a vent or air intake to the exterior
• Any appliance or equipment that interferes with the normal operation of the building’s heating, cooling, fire protection, electrical or any other building system.

Keep in mind the number of electrical appliances affect the electrical usage in each room. Because you can use the hall kitchen, Residential Life encourages residents to only bring what they need and to only cook in the kitchen.

Residents who do not limit their use of electrical equipment and appliances and overload building circuits may face conduct action.

All appliances must be UL-approved.

U Centre – Residents are not permitted to have any grill (gas, charcoal or electric) or smoker in the apartment, on the balcony/patio or in the garage area. Do not cover stove burners or drip pans with aluminum foil or any other type of liner cover.

U Centre – The balcony/patio must be kept in a clean and orderly manner. Residents may only keep patio furniture on the balcony/patio.

Residents may not use the balcony/patio for storing any items, including, but not limited to, U Centre/Residential Life furniture, trash, bikes, scooters or coolers. Residents may be charged for improper bike storage.

Do not string lights on the balcony/patio railings.

Do not hang anything over railings.

Do not attach anything, including, but not limited to, screws, nails, pins, adhesive strips or tape, to the siding on the balcony/patio.

Do not throw any object from the balcony/patio, window or garage area.

Do not hang a hammock on any part of the balcony patio, including, but not limited to, railings or support beams.

Residential Life provides an extra-long twin-size bed that is either bunkable or loftable, depending on the room type/hall.

Do not place two sets of springs on one set of bed ends.

Residents with bunkable beds may bunk if both roommates agree.

Residents in converted spaces may have a different type of bed than others in the residence hall.

Residents are not permitted to construct or use resident-supplied lofts.

Please visit housing.missouri.edu/housing-options/, and click on your hall to learn about which type of bed is in your room. Contact your Residence Hall Coordinator with any questions.

Residents may submit a maintenance request for bed rails.

U Centre – All bedrooms have full-size beds.

Do not park bicycles, scooters, mopeds or motorcycles on side­walks or in landscaped areas, attached to trees or blocking access ramps.

Bicycles must be parked at bike racks.

Bicycles, scooters, mopeds or motorcycles parked in inappropriate areas (sidewalks, stairwells, accessible ramps, hallways, lounges, common areas, etc.) or left behind at the end of the school year will be removed and turned over to Surplus Property; the student may be charged for this removal. After 60 days, the bicycle, moped or motorcycle turned over to Surplus Property will be disposed of.

Bike racks are provided near each residence hall and across campus. You may store your bicycle or scooter in your residence hall room with permission from your room-/suitemate and if it does not obstruct access to fire exits. Do not ride bicycles or scooters in the residence hall.

Electric bicycles/scooters are not permitted in Residential Life-owned or -operated facilities.

Mopeds, motorcycles or any device with a gasoline engine are not allowed in the resi­dence halls at any time. Mopeds 49cc and un­der that do not require a license plate may be parked at bike racks.  Motorcycles and mopeds 50cc and over may be parked in in any designated motorcycle area if you have a current motorcycle parking permit. For more information, visit Parking and Transportation Services.

If you own or operate a bicycle or moped on the MU campus, you are required to register/license it with MUPD, which is a free service. The MUPD registration fulfills the City of Columbia’s registration requirement. For more information, contact MUPD at (573) 882-7201.

U Centre – There are two bike racks available at the basement-level parking garage. You may store your bike in your bedroom. Do not store your bike on the balcony or elsewhere in the apartment complex. U Centre property staff will cut/store bikes found anywhere except at bike racks/bedrooms and will dispose of the bikes after 30 days. Storing your bike anywhere other than your bedroom or the bike rack may result in charges to your student account.

Residential Life will apply appropriate charges to the resident’s student account for situations, including, but not limited to, housing; lock-outs/key replacement; damage repair; replacement of furnishings; vandalism; common area damages; cleaning; or abandoned property, for which the resident is considered responsible.

Residential Life staff will conduct an inspection of each space before a new student moves in. Students will then access the inspection in the housing portal and must agree or not to the status of the condition of the space within seven days of moving in. If you do not agree with a status, you will be able to add a comment explaining why. You must submit a maintenance request under Request Maintenance on the Resident Services page to have these items repaired. Do not submit maintenance requests for normal wear-and-tear issues (cosmetic concerns, spot on carpet, etc.). Failure to review and agree or not to the reported condition of the space will result in an automatic agreement to the reported condition.

On check-out, you may be charged for any damages that were not documented on your inspection at the time you moved in.

If common areas in the residence halls are vandalized or University property is removed, staff members will work with the community responsible for the common area to address the incident and help them identify who is responsible. If the person(s) responsible is/are not identified, all residents of that community may be held collectively responsible for payment/restitution for the damage (examples include theft of or vandalism to artwork, furnishings, windows, fixtures, carpets, furniture, walls, building exterior, landscaping, etc.).

Failure to pay any University bills may have consequences, including, but not limited to, being ineligible to renew the housing contract with Residential Life or to enroll in classes for the next semester, a hold on the student transcript, etc.

For questions about billing, contact Residential Life at housing@missouri.edu or the Cashier’s Office.

For more information, see Animals; Abandoned Property; Damages; Decorating/Personalization; Doors and Security; Thermostats; and Housing Contracts, Rooms and Room/Suitemates.

Candles (with wicks), incense, oil lamps, oil/wax diffusers that sit on lightbulbs or other items with the capability of an open flame or burning ember are not permitted in any residence hall and are subject to confiscation and forfeiture. Possession or use of one of these items could result in severe conduct action, including, but not limited to, termination of the Residential Life contract and removal and prohibition from all Residential Life-owned or -operated buildings.

Residents are allowed to use UL-approved electric or battery-operated candle products. Examples include, but are not limited to, candle warmers with a flat surface and battery-operated pillar candles. Incense oils must be enclosed.

If you need assistance determining wheth­er a certain product is allowed, check with your Residence Hall Coordinator before bring­ing the item to the hall.

Students found responsible for malicious or careless damage to University- or Residential Life-owned or -operated property will be sanctioned and pay restitution through the conduct process.

If excessive cleaning, damages or removal of trash or abandoned property is required, the resident(s) of the room/suite/community will be billed for staff labor and materials used.

If common areas in the residence halls are vandalized or University property is removed, staff members will work with the community responsible for the common area to address the incident and help them identify who is responsible. If the person(s) responsible is/are not identified, all residents of that community may be held collectively responsible for payment/restitution for the damage (examples include theft of or vandalism to artwork, furnishings, windows, fixtures, carpets, furniture, walls, building exterior, landscaping, etc.).

Students should report damages or missing furniture to hall staff immediately.

Residents will be held responsible for any damages that occur in their assigned spaces.

Residential Life will determine the appropriate charges for repair or replace­ment and will bill the resident’s student account.

Res­idents are also responsible for the actions of their guest(s).

The University does not purchase proper­ty insurance covering loss of or damage to a student’s personal property, and the University assumes no responsibility for the payment of such a loss. Each student is encouraged to ob­tain personal property or renter’s insurance.

For more information, see Billing Procedures and Guests and Visitation. 

Residents may only use dart boards with darts that adhere to the board via Velcro, magnets or some other adhesive that will not damage property or injure someone. Darts with pointed and/or sharp ends are not permitted.

Decorating and personalizing your room are encouraged. If you choose to decorate/personalize your room/suite, you are required to follow the policies outlined below.

Please cooperate with your room-/suitemates’ interests, and use good judgment to ensure your safety and that of others in the community.

Any costs associated with damages that occur from decorating/personalization will be charged to the resident’s student account.

Common areas may be decorated only during holidays/special events and only after receiving prior approval from the Residence Hall Coordinator. Decorations must follow the guidelines listed below and must not be up longer than two weeks. If a holiday or celebration has passed, decorations for that holiday must be removed.

Walls

Do not use nails, staples, tape (other than Blue Painter’s Grade tape) or other fasteners on any walls in Residential Life-owned or -operated building. These cause significant damage to walls and require substantial efforts to repair, which results in increased costs to students.

Only tacks, push pins or straight pins may be used in the drywall in Bluford, Brooks, Center, College Avenue, Discovery, Dogwood, Excellence, Galena, Gateway, Hawthorn, North, Respect, Responsibility and South.

Several halls have a combination of wall materials and will require either tacks/pins or 3M Command Adhesives, depending on the specific wall. Halls with a mix of cinderblock, plaster and drywall walls include Defoe-Graham, Gillett, Hatch, Hudson, Johnston, Mark Twain, McDavid, Schurz and Wolpers. Residents may use no more than 15 3M Command Adhesive products on plaster and cinderblock walls per room. Residents may use tacks or pins on drywall. If you’re unsure which walls are plaster, cinderblock or drywall, contact your Residence Hall Coordinator.

Wall stickers, vinyl appliqués, static clings, etc., may be used in student rooms; however, Residential Life discourages the use of these products, as they may cause damage. Gel clings may not be used on walls or doors, as dyes from these materials may stain painted and varnished surfaces. Self-adhesive LED lights are not permitted in the residence halls.

Damage and repair costs due to using these products may be charged to the student’s account.

In common areas, Blue Painter’s Grade tape may be used to hang materials for up to two weeks.

Do not place items around any sprinkler head. There must be 18 inches of clear space at sprinkler head locations.

U Centre – Do not attach anything, including, but not limited to, screws, nails, pins, adhesive strips or tape, to the siding on the balcony/patio.

Only Residential Life door decorations/signs are permitted on the hallway side of the door. Residents may not add anything to the hallway side of the door, including, but not limited to, decorations or organization door signs; residents may hang these items on the interior side of the door. Covering (or “gift-wrapping”) doors is prohibited because it is a fire hazard. 

Ceilings

Residents are not allowed to hang anything from the ceiling.

Do not place items around any sprinkler head. There must be 18 inches of clear space at sprinkler head locations.

Doors

Only Residential Life door decorations/signs are permitted on the hallway side of the door. Residents may not add anything to the hallway side of the door, including, but not limited to, decorations or organization door signs; residents may hang these items on the interior side of the door. Covering (or “gift-wrapping”) doors is prohibited because it is a fire hazard.

Message boards (dry-erase boards, chalk boards, etc.) are not permitted on room/suite doors, as they may cause damage.

Do not place string lights or lighted signs on the door’s exterior, interior or around metal door frames.

Do not use gel clings on either side of doors or on walls, as they may stain the finish.

Blue Painter’s Grade tape may be used to adhere items to the interior side of doors for no more than two weeks.

Do not place any items that will inhibit proper latching of the door, including, but not limited to, wreath hooks, over-the-door storage containers, magnets, etc. Do not block the locking mechanism.

Floors

Taping or adhering items to the floor is pro¬hibited.

U Centre – Residents may place a welcome mat in front of the door; however, rugs and carpet remnants are not permitted.

Lighting

Self-adhesive LED lights are not permitted in the residence halls.

U Centre – Residents may not use color bulbs in balcony/other outside lights. All bulbs/tubes must be operational at all times. Residents may not string lights on balcony/patio railings.

Windows

Residents may not attach anything to or block the windows for fire safety purposes. This includes, but is not limited to, signage, posters, sheets, netting, stickers or clings.

Items may be placed on the windowsill, as long as they do not block access to the window.

Do not replace or add to window furnishings.

Do not place string lights around window frames. Any fray in the wiring poses an electrocution hazard.

Holiday/Religious/Seasonal Decorations

Holiday decorations may be displayed for up to two weeks. Any and all decora¬tions in common areas must be removed – and the space returned to its original condition – before students leave for scheduled Univer¬sity breaks.

Lighting – Residents may use decorative holiday lights in common areas with the coordination and approval of the Residence Hall Coordinator. Decorative lights may be used within students’ rooms but must not be attached to door frames, metal bed frames, windows, fire alarms, sprinkler heads or life safety equipment. Self-adhesive LED lights are not permitted. All lights must be UL-listed.

Christmas trees – Only artificial trees are allowed in the residence halls. All trees must have manufacturer documentation stating the tree is “flame retardant.”

Candles – Candles are strictly prohib¬ited. Battery-operated or electric UL-approved can¬dles are allowed.

Pumpkins, scarecrows or other straw/hay decora¬tions are not allowed inside any building.

Other holidays and religious ceremonies – Residents are encouraged to observe holidays that are meaningful to them, provided such practices or ceremonies do not violate established policies or create a safety concern for other residents or property. If celebrating practices or traditions violates policies, students may consult their Residence Hall Coordinator to identify ways to observe within the policy’s specifications.

U Centre – Residents must get approval from U Centre property management before displaying any holiday decorations. Residents may not use color bulbs in balcony/other outside lights. All bulbs/tubes must be operational at all times. Residents may not string lights on balcony/patio railings.

Furniture Arrangement

Arrangement or construction of furnish¬ings, including the bunking or lofting of beds, may not obstruct windows.

Only use one bedspring and mattress per one set of bed ends on Residential Life-provided beds.

Do not place items around any sprinkler head. There must be 18 inches of clear space at sprinkler head locations.

Because residence halls have limited storage space and the relocation of furniture may cause it to be damaged or lost, all Residential Life-provided furniture must remain within its designated space at all times.

Signage

It is illegal to possess and/or display any stolen street or traffic signs or other municipal, county, state and/or federal signs. Residents found in possession of such a sign without a receipt indicating lawful purchase of the sign will face conduct action, and University of Missouri Police will be notified.

Residents and guests are expected to comply with all signs and notifications on property owned or operated by the University or Residential Life. Tampering with or removal of such signs or notifications is prohibited and may result in conduct action.

All residence halls are locked 24 hours each day. Residents will use their TigerCard (student ID card) or mobile ID to access their residence hall. Depending on the hall, residents will use a hard key, TigerCard or mobile ID to enter their rooms.

Do not allow anyone else to use your room key, mobile ID or TigerCard. Do not duplicate or modify your key.

Unauthorized possession, duplication or use of keys/TigerCard/mobile IDs to any University facility or unauthorized entry or use of University-owned or -operated facilities is prohibited.

You must meet your guests at the exterior door of the hall to let them in. Do not let someone into the residence hall if you don’t know them.

Do not prop room or suite doors open, even for a short time. Fire and Life Safety codes require doors to remain closed and latched when not in use.

Lock your room/suite door when you will be away from the room or not paying attention to the entry, such as when you’re sleeping, studying, etc. Immediately report any maintenance issues with the room door or exterior door that prevent it from securing and locking properly.

Community restroom doors should remain locked at all times.

Do not prevent any door (interior or exterior) from properly locking. Residents are prohibited from keeping doors from fully closing/securing, including, but not limited to, inserting items into the door-locking mechanism that prevent it from locking properly or blocking the door from securing.

For more information, see Billing Procedures; Guests and Visitation; and ID Cards (Student ID, TigerCard).

Halls with Traditional Locks

If you live in a room with traditional locks (all rooms in Discovery, Excellence, Respect and Responsibility and some converted spaces in other halls), you will be issued a room key when you check into your room. It is University property and must be returned when you check out. 

Do not allow anyone else to use your room key. Do not duplicate or modify your key. Unauthorized possession, duplication or use of keys/TigerCards (student IDs)/mobile ID to any University facility or unauthorized entry or use of University-owned or -operated facilities is prohibited.

If you lose your key, notify floor student staff or the hall desk immediately, so we can re-establish security of your room quickly. Lost keys will result in a lock change and a charge ranging from $85-170 (depending on the number of lock cores/keys needed) billed to your student account. 

You may check out a temporary key to access your room/suite or an exterior access card for your residence hall if you have temporarily misplaced your key/TigerCard or locked it in your room. Remember you may use your phone as a mobile ID to enter your residence hall.

You may check out a temporary key/access card from the front desk that serves your residence hall or request assistance from on-call staff without charge up to three times per semester. This count begins upon moving into University housing.

After the third temporary key/access card check-out and/or lock-out assistance, you will be charged $10 per instance for the next seven check-outs/lock-outs. After the 10^th check-out/lock-out, you will be charged $15 per instance for the rest of the semester.

If you do not return a temporary key to the front desk by the deadline, your room/suite locks will be changed to re-establish security of your room/suite quickly, and you will be charged $85-170 (depending on the number of lock cores/keys needed).

If you do not return an exterior access card to the front desk by the deadline, you will be charged $10. You will also need to visit the ID Office for a new TigerCard, which may result in an additional $25 charge to your student account.

Halls with Hard Key Locks
If you live in a space with hard key locks (Discovery, Excellence, Respect and Responsibility and converted rooms in Dogwood, Galena, Gillett, Hawthorn and Hudson), you will be issued a room key when you check into your room. It is University property and must be returned when you check out.

Do not allow anyone else to use your room key. Do not duplicate or modify your key. Unauthorized possession, duplication or use of keys/TigerCards (student IDs)/mobile ID to any University facility or unauthorized entry or use of University-owned or -operated facilities is prohibited.

If you lose your key, notify floor student staff or the hall desk immediately, so we can re-establish security of your room quickly. Lost keys will result in a lock change and a charge ranging from $85-170 (depending on the number of lock cores/keys needed) billed to your student account.

Halls with Electronic Locks

If you live in a hall with electronic locks and are locked out of your room without your TigerCard, use mobile ID or visit idcardmanager.missouri.edu, and select the Open My Door option for a temporary access code. Open My Door requires two-factor authentication. If you don’t have your phone, contact the on-duty staff member.

Exterior Door Access

Because residence halls are locked 24 hours daily, your TigerCard or mobile ID grants you access to your residence hall. If you misplace your TigerCard, you can use your mobile ID or visit TigerCard Manager and select Open My Door to enter your residence hall. Open My Door requires two-factor authentication.

You may also check out a temporary exterior door access card from your residence hall’s front desk.

Lost/Misplaced Keys or TigerCard

If you misplace your key/TigerCard or lock it in your room, you may check out a temporary key or access card from the front desk or request assistance from on-call staff without charge up to three times per semester.

You will receive an email record each time you check out a key/card or ask staff to assist with room entry due to a lock-out. You will need to log into the housing portal under “My Assignment” to see the total number of times you have used these options.

After the third time, charges will be as followed:

• $10 each for the next seven lock-out assists
• $15 each for 11 or more lock-out assists

If you do not return temporary keys or exterior access cards to the front desk by the given deadline, the following will occur:

• Temporary key – Room/suite locks will be changed, and you will be charged $85-170, depending on the number of keys needed.
• Exterior access card – You will be charged $10.
• Student ID card – Visit the ID Office in the MU Student Center for a new card.

If you get locked out and still have your phone, you may be able to access your hall or room without assistance/charges.

• Log in to idcardmanager.missouri.edu with your PawPrint and password.
  • Select “Open My Door” on the left to receive a one-time code.
  • If you’re using Open My Door for a one-time code to get into the residence hall, you’ll need to go to a main entry door that has a pin pad option.
• You can also use Mizzou Mobile ID to gain entry.

U Centre – Residents will get a key fob to access the building, apartment door and bedroom door, as well as a mailbox key. Visit the front desk during office hours or contact the Resident Advisor on-call after-hours if you need assistance getting into your apartment/bedroom. If the locks are changed, visit the front desk for your new key(s). Replacement key fobs are $100, and replacement mailbox keys are $50; lock-change charges, depending on the number of keys needed for the apartment, may be billed to your student account.

This policy establishes guidelines for organizations seeking to place donation bins within the residence halls at the University of Missouri. Philanthropic events organized by MU affiliated groups, student staff and/or residents, held on residential premises, are done so outside the purview of the Department of Residential Life. While Residential Life acknowledges that said events may occur on premises, Residential Life assumes no responsibility, association or oversight of any event of any kind. Furthermore, Residential Life operates as a cash free business entity; any fundraising efforts involving cash or other tangible goods are strictly prohibited. Residential Life reserves the right to refuse, cancel or suspend a donation/collection request at any time and for any reason.

Procedures

An individual or group requesting a collection or drive must submit a request form no later than 4 weeks prior to the requested placement date. The Assistant Director of Residential Operations will review requests and respond via email within three business days.

Requirements for Requesting Placement of Donation/Collection Bins

• Placement of donation/collection bins in MU Residence Halls is restricted to officially recognized student organizations and university departments. Organizations seeking to place donation bins within the residence halls must supply their own bins and submit a formal request to the Assistant Director for Residential Operations (via form link) no later than 4 weeks prior to their requested placement date. The requests for donation bin approval should include:
  • The name and contact information of the sponsoring organization.
  • A plan outlining the daily collection and monitoring of the collection bins along with the person(s) responsible for overseeing and completing the collection schedule.
  • A person of contact should the bins need to be emptied outside of the pre-authorized collection schedule.
  • The purpose of the donation drive, what materials will be accepted, and the intended destination of the donations.
  • The proposed duration of the donation bin placement (to exceed no more than 2 calendar weeks).
  • The number of bins to be placed and a rough estimate of their size.
  • The preferred locations for bin placement within the residence halls.

The request be reviewed by the Assistant Director of Residential Operations to assess its suitability and alignment with policy requirements. Approval will be granted based on factors such as:

• Availability of space for bin placement 
• Number of requests for donation drives 
• Evidence of responsible management and oversight by the sponsoring organization.
• Prior to approving a donation drive, the Assistant Director of Residential Operations will consult with the Assistant Director for Student Care and Community Standards to approve collectible items for the Tiger Food Pantry. As the campus pantry needs often differ from those of the larger community.

Organizations will be notified as to whether or not they have been approved to place donation bins in the halls no later than 2 weeks before their communicated requested placement date. The sponsoring organization is responsible for all advertising related to the drive. If the sponsoring organization wants to hang flyers in the residence halls promoting the drive, the organization will need to submit a flyer with their original request and provide copies to be dispersed in the designated hall locations.

Upon approval, the approving party will notify Residential Life staff (Hall Coordinator, Building Service Supervisor, etc.), and send the organization instructions for the placement and management of their donation bins.

Donation Bin Placement Guidelines

• All Organizations seeking to place donation bins within the residence halls must supply their own bins.
• Unless expressly authorized by Residential Life, donation bins must be placed indoors, and are restricted to the main lobby area of a building.
• Bins larger than 30qts or those intended for closing donations cannot be placed on a building’s front desk.
• The placement of donation bins should not impede the functionality or aesthetic of the residence hall environment.
• Bins may not be placed in a direct route of egress (i.e., in front of a direct walkway to/from the door)
• Bins should be easily visible and accessible to residents
• Bins must include signage that minimally includes:
  • The name of the sponsoring organization 
  • What items are accepted for donation
  • The intended destination of the donations

Donation Bin Management and Enforcement

• Sponsoring organizations are responsible for the ongoing maintenance and upkeep of the donation bins throughout the duration of their placement. This includes:
  • Ensuring that bins are kept clean and free from debris.
  • Regularly emptying bins to prevent overflow and maintain neatness.
  • Conducting periodic inspections to assess the condition of bins and address any issues promptly.
• Residential Life is not responsible for the contents of the bins- including any materials that may be placed in them (i.e. garbage) or contents disappearing from the bins.
• At the conclusion of an organization’s approved donation bin period, the sponsoring organization must promptly remove all donation bins and associated materials from the Residence Halls. Minimally this includes:
  • Removing any residue or markings left by the bins.
  • Cleaning the surrounding area to eliminate any debris, litter, or reject donations. Note that these items may not be disposed of in the halls and should instead be taken to the dumpster.
  • Replacing any furniture or fixtures that were temporarily moved to accommodate the bins.

If an organization requires an extension of the approved donation bin period, they must submit a formal request to Residential Life prior to the expiration date. Approval of extension requests is subject to review and discretion by Residential Life.

Residential Life may conduct an inspection of the designated areas following the removal of donation bins to ensure compliance with cleanup and restoration requirements. Failure to comply may result in penalties or restrictions on future donation bin placements.

Failure to adhere to the donation bin placement policy may result in the removal of the bins and potential disciplinary actions against the sponsoring organization.

Below are the locations where students can conduct the donation drives.

• HawLeWood – Hawthorn Main Lobby
• Defoe-Graham – Main Lobby
• Johnston – Main Lobby
• Wolpers – Main Lobby
• Hudson – Rollins Main Lobby
• Gillett – Rollins Main Lobby
• Values – Main Lobby between Discovery/Excellence
• Gateway – Main Lobby
• College Avenue – Main Lobby
• Hatch – Main Lobby
• Schurz – Main Lobby
• Brooks – Main Lobby
• Bluford – Main Lobby
• Center/North – Center Main Lobby
• South – Main Lobby
• Mark Twain – Main Lobby
• McDavid – Main Lobby
• Mizzou on Rollins – Main Floor Lounge
• Mizzou at UCentre – N/A

Donation Bin Item Guidelines

The following items may not be collected during donation drives:

• Perishable Food
• Food items that are opened/partially used
• Open laundry soap, cleaning supplies or toiletries

The following are types of items that can be collected during donation drives:

• Non-perishable food items
• Hygiene products (unopened/not used)
• Gently used clothing
• Other items in accordance with Residential Life policies

MU Residential Life does not assume responsibility for the security of anything collected.

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Questions? Please contact the Assistant Director for Residential Operations at 573-882-7275 or housing@missouri.edu.

Appropriate behavior in elevators is expected. Follow posted capacities. Damage or service calls due to overloading or tampering requires restitution by the individuals involved or the community if individuals cannot be identified.

If you get stuck in an elevator, do not try to pry the doors open or jump in the elevator, as it is dangerous and you may be required to pay for necessary repairs. Use the emergency phone only for help in an emergency situation.

If your behavior clearly causes damage or keeps the elevator from being used by others, you may be charged for service calls and/or repairs. 

For more information, see Billing Procedures and Damages.  

Room furniture must remain in its desig­nated room/suite/apartment at all times. Bedroom furniture must remain in the assigned bedroom. Common area furniture in suites/apartments must remain in the common area of the suite/apartment. Any pieces of furniture missing from its assigned location will be considered damage to the room, and the resident will be charged for replacement of these items. Upon vacating the room, residents are expected to leave room furniture in the location in which it was found when first moving in.

Community furniture must remain in the assigned community areas and should nev­er be in residents’ rooms or taken outside the residence hall for any reason. Residents found with community furniture in their rooms will be referred to the conduct process and charged for its relocation and/or replacement.

For more information, see Beds, Bunk Beds and Lofts; Billing Procedures; Damages; and Decorating/Personalization. 

Illegal or unlicensed gambling in any form, including, but not limited to, sports betting, sports pools/brackets, Internet gambling, at-home poker games or other activities where money or anything of value is exchanged, is not allowed in University-owned or -operat­ed housing.

Your TigerCard gives you access to your residence hall when the exterior doors are locked. Your TigerCard acts as your room/suite key if you live in a hall with electronic locks.

You should always carry your TigerCard, as any University staff member may request to see your ID at any time to confirm you are an MU student.

Never allow another individual to use your TigerCard or share your Tiger PIN. Do not punch a hole in your card because it will not work in card readers, and you will be expected to purchase a new TigerCard and pay for any damage to Residential Life-owned or -operated property. 

If your card is not working in your hall, contact your hall desk. Report lost or stolen TigerCards promptly to the ID Office in The Mizzou Store. Replacement cards can be obtained from the ID Office for a $25 fee.

For more information, visit the ID Office.

Any item that is not approved, is a violation of University policy or is illegal under local, state or federal law is subject to immediate confiscation. Some items will be disposed of (e.g., alcohol).

It is illegal to possess and/or display any stolen street or traffic signs or other municipal, county, state and/or federal signs. Residents found in possession of such a sign without a receipt indicating lawful purchase of the sign will face conduct action, and University of Missouri Police will be notified.

When feasible, items will be held until residents have the opportunity to meet with their Residence Hall Coordinator. Confiscated items will be considered forfeited by the resident. Disposal or situational return of the items is at the RHC’s discretion. Items that may be returned must be removed by the resident within 30 days of notification of the violation or within 30 days after checking out. The University assumes no responsibility for such items.

Each residence hall bedroom has at least one active Ethernet port, which allows residents to connect to the Inter­net. Internet service is included in the room rate, though residents will need to bring their own Ethernet cable to connect their computers to the In­ternet. If a dataport needs to be activated, contact Division of IT.

Wireless access is available, but routers/wireless routers are not permitted. For more information, visit DoIT.

Residents are required to adhere to quiet hours established by Residential Life. Quiet hours begin no later than 11 p.m. and end no earlier than 9 a.m. daily.

The residence halls have courtesy hours 24 hours a day. If another individual asks you to lower your volume at any time, you are ex­pected to do so and respect the rights of other residents. This policy also applies to individuals who cre­ate disruptive noise outside the hall.

Residents and guests may not make loud or disturbing noises throughout the hall. Residents may not use devices, including, but not limited to, TVs, computers, phones, musical instruments, radios and amplifiers, in such a way as to constitute a nuisance or to disturb other residents.  

At the end of each semester, from Read­ing Day (the day after classes end) until the residence halls close, there is an expectation of continuous quiet hours (24/7, with relaxed hours from 5 to 6 p.m. and 9 to 10 p.m.) to as­sist residents preparing for the end of the se­mester. Residents who exceed the expected volume level during end-of-semester continu­ous quiet hours will be temporarily relocated until the conclusion of quiet hours.

Residents are not permitted to paint their rooms. 

If Campus Facilities staff have to repaint a room or common area for any reason, the resident(s) may be billed for repairing and/or painting.

Spray-painting is never permitted inside the residence halls or in any Residential Life-owned or -operated building. Spray-painting is only allowed outside with the use of Residential Life-provided drop cloths/painting boards to prevent painting on buildings, outdoor furniture, sidewalks, drives, parking lots or other surfaces.

For more information, see Billing Procedures and Damages. 

Residents need a valid parking permit to park in a non-metered cam­pus lot or garage space. Violators are subject to ticketing and towing. There is no free parking on the MU campus.

For more in­formation, contact Parking & Transportation at (573) 882-4568.

Mizzou on Rollins and U Centre – Residents must contact property management to purchase an on-site parking permit. Mizzou on Rollins and U Centre parking contracts are between the resident and the property owner. The university is not responsible for this contract. If you purchase a Mizzou on Rollins/U Centre parking permit, you are responsible for the parking contract for its duration, even if you move out of Mizzou on Rollins/U Centre (move to another hall or off campus or leave the university). If you do not wish to purchase a Mizzou on Rollins/U Centre parking permit, you may contact Parking & Transportation to purchase an on-campus parking permit.

There is a small recycling container for resident use in each room or suite. Larger recycling bins are available throughout the hall. 

There is also a trash room in some halls and/or an outdoor trash container outside or near each hall.  Residents are expected to properly dispose of trash in the trash room or outdoor trash container. 

Do not leave trash in the hallway or other common areas of the hall. Failure to properly dispose of garbage and recycling may result in charges to the student.

Residents are responsible for ensuring the community recycling and trash areas are neat and used correctly.

Mizzou on Rollins – Take your trash and recycling to the designated area on the first floor. Do not leave trash/recycling in the hallway, common areas, etc.

U Centre – Take your trash and recycling to designated areas throughout the apartment community. Do not leave trash/recycling in the hallway or common areas or on the balcony/patio.

If you notice a facilities-related problem in your room or elsewhere in the residence hall, please report it by submitting a maintenance request. You may also call (573) 882-8211.

Residents are required to submit mainte­nance requests for any bug/pest problems. Residents are not allowed to use any bug/pest removal product, such as bug spray, bug bombs, etc., as these might set off smoke de­tectors.

Residents of each community are responsible for common areas in the hall. Each resident is responsible for promptly reporting items in need of repair; doing so may save you money and inconvenience.

If you have problems with your Internet connection, call the Telecom Help Line at (573) 882-5000. If service is needed, a Telecom or Division of IT (DoIT) staff member may need to enter your room to address the concern.

If there is a computer-related request, residents may contact a ResTech (a student IT professional), who can assist with technical questions at no charge. They can even come to your room. For more information, visit doitservices.missouri.edu.

For more information, see Billing Procedures and Damages.

U Centre – Residents can submit a service request through the U Centre resident portal, by visiting or calling the front desk during office hours (573-514-7782) or by emailing ucentreonturner@americancampus.com.

Neither outdoor activities nor the use of outdoor equipment is permitted in Residential Life-owned or -operated buildings. Such activities include, but are not limited to, using skateboards, bicycles, inline or roller skates or any other recreational wheeled device; playing hockey; or throwing Frisbees™ or other objects in the residence halls.

Other sports — such as golf; soccer; bowling; lacrosse; basketball; football; baseball; racquetball; wrestling; boxing; and dribbling, bouncing or rolling any type of ball — are prohibited in the residence halls.

Residents may not use or store items that may cause safety or fire hazards, including, but not limited to, paintball guns, metal-tipped darts, juggling knives, battery- or gasoline-powered cycles, electric scooters, self-balancing scooters or hoverboards.

Take advantage of campus facilities, such as the Student Recreation Complex and Stankowski Field, which are designed to accommodate such activities.

There is no storage space available to resi­dents in any University-owned or -operated fa­cilities. Under no circumstances may residents store personal property, student room/suite/apartment furniture or other Residential Life property in any location other than its designated space.

For more information, see Furniture.

U Centre – Do not store anything other than patio furniture on the balcony/patio.

Do not modify or tamper with your thermostat.

Do not attempt to connect to the network or the thermostat unit remotely to override the system.

Do not try to convince the thermostat your assigned space is cooler or warmer than the ambient temperature by any method.

Video/audio recording and photography in the residence halls must not interfere with residents’ and guests’ rights to a reasonable expectation of privacy in their living space or to the routine activities of the hall. Recording may not pose a security or safety risk and may not conflict with previously planned events. 

The planned or possible use or reuse of the video/audio recording and photographs for distribution or transmission must have the consent of all subjects and be consistent with the Standard of Conduct for students, University policies and applicable laws. 

The use of drones or other Unmanned Aircraft Systems (UAS) is prohibited on all University-owned and –operated property, including during University-sponsored events, without prior authorization. Residents may store drones or UAS in the residence hall room, but they may not be used in or around the residence halls or other University property. For more information or to request an opportunity to use a drone or UAS, visit the Environmental Health & Safety website. Recording and photography for publication, news/social media, commercial and education projects will be permitted if approved in advance and if in accordance with the Filming, Photography and Audio Recording Policy. 

Residents

Residents may create video, photos, audio and electronic media within your room/suite with express permission from your room-/suitemate(s). 

Contact the Residence Hall Coordinator to request approval if you would like to create video, photos, audio or electronic media elsewhere in the residence hall or related structure. It will likely take some time before the Hall Coordinator responds to the request, depending on the situation. If approved, the Hall Coordinator will provide a set of guidelines, including, but not limited to, scheduled times, specific locations and who/what can be recorded, that must be followed. You must discuss any changes to the original proposal or agreed upon guidelines before beginning or continuing to record with the Residence Hall Coordinator. You must request approval for each project; approval for one project does not guarantee approval for any other project.

University Departments/Offices and External Groups
All University departments/offices and external groups requesting to create video, photo, audio or electronic media within the residence halls, Graduate and Family Housing and/or related structures for educational purposes must contact the Associate Director for Residential Academic Programs at housing@missouri.edu. Approval will be granted on a case-by-case basis. Once approval has been received, Residential Life staff will work with the requesting group to complete the project and respect the needs of other students. You must request approval for each project; approval for one project does not guarantee approval for any other project.

Media
News media may approach people in outdoor public areas around residence halls to request permission to create or record video, photos or audio of them. Media are not permitted in the residence halls to create or record video, photos or audio of people in the interior common areas or other related structures without permission from the Director of Residential Life and the MU News Bureau. Residents may give permission for media to create or record video, photos or audio in your room ONLY with the express permission of your room-/suitemate(s). Residents may not give permission to create or record video, photos or audio in any interior common area of residence hall. 

U Centre – Residents may not use or store drones in the apartment or apartment community.

Hand weights (not to exceed 25 pounds) are allowed but should be used in a manner that does not disturb others or damage facilities. 

Failure to remove weights upon request may result in conduct charges. 

Residents interested in lifting weights are encouraged to visit MizzouRec.

Windows fitted for screens must have screens in place at all times. 

Window safety stops must be left intact at all times. 

Hanging, dropping or throwing anything out of an open window or using the window for entry or exit purposes is prohibited (except in case of emergency). 

Do not unlatch interior or exterior window screens. 

Residents may not attach anything to or block the windows for fire safety purposes. This includes, but is not limited to, signage, posters, sheets, netting, stickers or clings. 

Items may be placed on the windowsill, as long as they do not block access to the window.

Do not replace or add to window furnishings. 

Do not place string lights around window frames. Any fray in the wiring poses an electrocution hazard.

Room/suite residents will be charged for the total cost of repairing or replacing damaged or destroyed screens and windows. 

Damages or costs resulting from items thrown from the window or other violations of this policy will be charged to the resident and could result in termination of the Residential Life contract and removal from all Residential Life-owned or -operated facilities.

All first-time college students younger than 21 years old as of the official opening day of the applicable academic year and who are enrolled for more than six credit hours are required to reside in University-operated housing. A student is considered a first-time student regardless of when they graduated from high school if they are enrolling at the University for the first time and have not previously attended an­other college or university (taking part in college-level classes, testing or summer sessions during high school are not considered enrollment).

First-time college students younger than 21 years old who wish to live somewhere other than in University-op­erated housing must submit a Housing Policy Exemption Request. Additional information may be required before an exemption may be granted.

Any contractual arrangements concerning residence at facilities not owned or operat­ed by the University are entered into between students and the owners of the facilities; the University will not take part in the contractual arrangements or attempt to arbitrate any dis­putes that may arise.

Residents must follow check-in, -out guidelines for their hall, and they must check in and out with Residential Life staff. Residents must have approval from Residential Life to check into a space. Residents changing rooms in the residence halls must have approval from the Residential Life Administrative Operations office. 

When checking out (either to move within the hall, to another hall or out of the residence hall system), residents must visit the front desk supporting their residence hall or complete the Self Check-Out form in the Housing Portal to officially check out of that space. See the Housing Policy for information about cancelations and exemptions. 

Residents of Discovery, Excellence, Respect and Responsibility or converted spaces in other halls must also visit the front desk servicing your hall to receive key(s) at check-in and return them at check-out.

You must remove all personal belongings from your room and any shared spaces when leaving the residence hall. Any items left behind may result in Abandoned Property charges. 

Students should clean their room/suite. Cleaning supplies are available at the front desk. Failure to clean the space before check-out will result in cleaning charges.

Failure to return your room key(s) will result in lock-change charges if you live in a hall with traditional locks.

Residents will be charged through the day they officially check out of the hall. If you move to another hall, you will begin paying the new hall’s rate when you move.

At the end of each semester, students must depart the hall within 24 hours of their last final or by the time the hall closes, whichever occurs first.

Residents who are not enrolled in classes must check out of the residence hall within 24 hours of being ineligible to enroll. Failure to vacate could result in disciplinary action.

You must check out of your assignment at the end of the Spring semester even if you are returning to the same space the following Fall semester. Summer School residents also must check out at the end of the contract period. Residential Life will send additional communication about moving from the Spring to Summer and Summer to Fall semesters to students contracted to live in the residence halls for the Summer. Residents must be present to move on specified dates. Failure to move could result in disciplinary action and any remaining property being considered Abandoned Property.

For more information, see Moving Out, Abandoned Property and Billing Procedures.

An integral part of your college experience is learning to get along with all types of people, especially your room- or suitemate. Residents are encouraged to the Shared Living Agreement, which is designed to help room-/suitemates discuss and come to agreement on expectations for one another, relationships, guests, use of belongings and other issues. If you and your room-/suitemates are having problems, contact your Resident Advisor or Residence Hall Coordinator for help mediating the conflict. Dealing with problems early will promote stronger relationships and decrease frustrations between room-/suitemates.

Student requests to move to another room are accepted online. Exact dates will be shared each semester. To submit a move request, log into the Housing Portal, and click Housing Forms. 

Residential Life staff will review the request and will email the resident an offer that meets their preferences, provided such a space is available. Depending on the resident’s request, it may be weeks or months before staff has a space to offer. 

Moving to another room may result in adjusted charges based on amenities and type of room or hall. Charges for the new room are based on the date of move. Residential Life strongly recommends comparing hall rates before accepting/declining a room move offer.

Residents may not move (even within the resident’s room/suite/apartment) without Residential Life approval, which will be emailed to the resident if they accept an offer. Unapproved changes (switching keys and moving in) are not permitted and could result in conduct action and/or charges. Roommate switches are allowed, provided all room-/suitemates involved agree (in writing) to the swap, and you go through the formal room change approval process, as outlined above. 

If Residential Life staff decides moving a student would be beneficial to the student or in the best interest of other residents or the University, the resident may be required to move to a different room, either in the same hall or in another hall, at any time. 

Although staff will try, it is not required that a resident receive prior notice that a new room-/suitemate has been assigned to a vacant space in the room/suite/apartment. Occupants of double or triple rooms, suites or apartments who do not have a room-/suitemate should assume someone new will move in at any time if they do not pay the single room rate. 

For more information on buying out the room to make it a single, see Roommate and Suitemate Consolidation.

Occupants of double or triple rooms who have a vacant space in their rooms should assume a new room-/suitemate could move in at any time and should keep the other space(s) in the room cleared of their personal belongings if they choose not to pay the single rate (when this is an option). Failure to do so may result in conduct action.

Additionally, the University may change the housing assignment and require the resident to move to different accommodations when MU deems it necessary, in which case the resident’s account will be credited or charged with any difference in room rates. 

If a resident becomes the single occupant of a double or triple room after all moves within and between halls have been completed, the resident may have the following options:

• Elect to pay the single-room rate if space permits and if it is offered as an option. This is not always possible.
• Find a room-/suitemate. Residential Life staff may provide suggestions on request.
• Arrange to move to another room that has an open space.

Residential Life may opt to:

• Give the resident written notice that their current room rate will be changed to the single-room rate on a specified date. The resident will then be charged the single-room rate for the remainder of the academic year.
• Assign a new resident to the vacant space in the room at any time with or without prior notice to the resident already in the room. 

Students living in Residential Life-owned or -operated facilities must follow behavioral standards needed to maintain a suitable community living environment for all students.

Students are expected to identify and resolve issues that affect them, their roommate(s) and/or the community. Students are also expected to bring these concerns to the attention of Residential Life staff.

Students agree to follow all Residential Life rules and regulations as stated in the Housing Contract, as well as department policies posted on the Residential Life website.

Failure to abide by University and departmental policies may result in disciplinary action, per the Collected Rules and Regulations 200.020: Rules of Procedures in Student Conduct Matters.

Students are responsible for their own behavior and that of their roommates and guests. If a student, roommate or guest violates established policy in a University-owned or -operated property or violates other student conduct standards, the student is subject to conduct action.

If a student observes any policy violation while in the apartment complex, the student should immediately notify Residential Life.

Any student is responsible for the behavior and objects in a room or common space where a policy violation has occurred if they are in the space, regardless of their level of participation. Removal of any non-contracted resident due to violation of policies is at the discretion of the department of Residential Life.

The University assumes no responsibility for any personal injury caused in whole or in part by any negligent, grossly negligent, reckless or intentional action of the contracted student or any occupant living with the contracted student. The contracted student agrees to hold the University harmless for any such loss or damage.

The student recognizes that MU cannot control nor prevent emergencies, pandemics and other acts of God. The University cannot guarantee that the student will not experience an emergency, pandemic or act of God.

For more information, see Student Conduct Process and Guests and Visitation.

All issues will be referred to the Office of Student Accountability and Support, as well as any other appropriate campus office.

Students, roommates and guests are expected to comply with Residential Life’s visitation guidelines and policies. The visitation policy allows for guests in the apartment at any time for studying, discussion or socializing.

Students are responsible for guests’ actions and behavior. Visitation may be restricted for guests who violate policies, and the contracted student may be subject to conduct action.

The visitation policy does not allow for guests (including minors) staying on an extended (more than two weeks) or frequent basis without prior approval from Residential Life and completion of the Roommate Agreement. Contact the Apartment Manager for approval.

For more information, see Student Responsibility/Implied Consent.

You must comply with the directions of University officials and others working in the apartments (including, but not limited to, emergency personnel and student staff) acting in performance of their assigned duties, including following emergency procedures (fire, tornado, campus threat, etc.).

Failure to comply with the requests of University officials, including student staff, will result in conduct action.

For more information, see Emergency Procedures.

Students should not engage in disruptive or disorderly conduct or lewd, indecent or obscene conduct or expression. This includes activities that are excessively noisy or otherwise disruptive to other residents.

Pranks or practical jokes that change the appearance of the apartment or living areas or that create a disruption for residents and/or staff are strictly prohibited. Participants in the planning or execution of pranks will be subject to conduct action, and students may be charged for any damages.

If a student or roommate requires a Personal Care Attendant (PCA) who will need access to the apartment, the student must first register with the Disability Center. The need for a PCA (or multiple PCAs) must be part of the housing accommodation recommendations supported by the Disability Center. PCAs will be permitted access to the apartment without needing to be escorted by the student or roommate with appropriate documentation from the Disability Center.

The student is responsible for ensuring the PCA clearly understands their duties and for the behavior of the PCA in the apartment complex.

Provide the name/contact information and update access documents for your PCA(s) by emailing Residential Life at housing@missouri.edu. Notify Residential Life immediately if your PCA will no longer be caring for you. In an emergency, contact the University of Missouri Police Department at (573) 882-7201.

If you require a PCA to reside in your apartment or elsewhere in the apartment complex and the PCA is not an enrolled student eligible for a housing contract:

• The Disability Center will specify an appropriate housing space and arrangement for the PCA in accordance with your accommodation needs based on available space.
• Residential Life will check out a room key and/or give card access to you for the PCA(s). You are responsible for distributing keys/cards to your PCA(s). You are responsible for immediately reporting any keys/cards that are lost or otherwise unaccounted for to Residential Life (housing@missouri.edu).
• The PCA will be provided the same furnishings as a student in the assigned space. You are responsible for the space and furnishings assigned to the PCA(s), as well as any damage charges that may occur as a result of misuse or abuse.
• If the PCA is no longer working with you, the PCA assignment will be canceled and reserved for a new PCA. If no PCA needs to be assigned, the space will be available for other students to move to if needed. You will be responsible for the cost of the space regardless of its occupancy status unless Residential Life resumes control of the space.

The PCA is expected to:

• Immediately report a lost or unaccounted for room key/access card to the student or roommate they attend.
• Reside in or occupy building spaces only necessary for the work they perform as a PCA.
• Abide by Residential Life policies and procedures, as well as the Collected Rules and Regulations of the University of Missouri (Chapter 200: Student Conduct).

Residential Life reserves the right to remove, delete or modify access for anyone at any time without notice.

Residential Life reserves the right to enter any Residential Life space, including spaces assigned to students or roommates for the purposes of PCA housing.

Residential Life is not responsible for lost, damaged or stolen items. PCAs are encouraged to obtain personal property insurance.

If the PCA needs a parking permit, contact Parking & Transportation.

If the PCA needs to pick up meals or supplies from a Campus Dining Services location, coordinate this accommodation with the Disability Center. Do not give your TigerCard to anyone for any reason.

For more information, see Billing Procedures, Damages and Guests and Visitation.

According to City of Columbia regulations, any person who possesses an open container of alcohol on any street, sidewalk or parking facility could be charged with a misdemeanor.

Any person under the age of 21 who purchases, asks for or in any way receives intoxicating liquor can be charged with a misdemeanor.

Students who are of legal age (at least 21 years old) may have alcohol within the confines of their apartment, as long as their behavior is not affecting neighboring residents.

The consumption, manufacture, use, possession, sale or distribution of any controlled substance in or on the premises of any Residential Life-owned or -operated facility or dining location is prohibited without proper prescription, required license or as expressly permitted by law or University regulations.

Following the passage of a constitutional amendment, the use of recreational marijuana for those 21 and older became legal under certain conditions in the state of Missouri in 2022. However, possession and use of marijuana remains subject to many limitations under both the constitutional amendment and under federal law. The University of Missouri System continues to be bound by the federal Drug-Free Schools and Communities Act and the federal Drug-Free Workplace Act, which requires the UM System to have policies in place that discipline employees, students and residents for possessing or using illegal drugs on university property, university-leased property or as part of university-sponsored or university-supervised activities.

Because the federal government continues to classify marijuana as a Schedule 1 controlled substance, it remains illegal for any employee, student, resident or visitor to possess, use, distribute, dispense, sell or manufacture marijuana on any university-owned or -controlled property. This includes our four university campuses, extension offices and research farms.

The prohibition applies to both recreational and medical use. So, even though you might have a medical marijuana identification card, you may still not use or possess marijuana on university property or university-leased property or as part of any university-sponsored or university-supervised activity.

Students, residents and employees should also be aware that Amendment 3 does not legalize public consumption of marijuana; consumption of marijuana in public areas adjacent to a campus will not be permitted. In addition, operation of a motor vehicle while under the influence of marijuana remains unlawful, and students, residents and employees who operate a vehicle under the influence of marijuana on streets or roadways abutting a campus may also be subject to discipline in accordance with university policy.

Currently, UM System policy HR-508 (Drug/Alcohol Abuse in the Workplace) states that violation of the policy could result in discipline up to and including termination from the university. UM System Collected Rules and Regulations policy 200.010 (Standard of Conduct) states that students could face disciplinary hearings and face discipline up to and including expulsion.

Residents and visitors to any UM System campus are also subject to this restriction. This includes non-student residents of Graduate and Family Housing and visitors to Graduate and Family Housing, athletic events, concerts and any other event or meeting held on campus.

As a recipient of federal funding, the University is subject to compliance with federal laws, including the Drug-Free Schools and Communities Act and the Drug-Free Workplace Act. The consumption, manufacture, use, possession, sale or distribution of any controlled substance, including marijuana, in or on the premises of any Residential Life-owned or -operated facility or dining location is prohibited.

Possession of drug paraphernalia is not permitted.

A staff member’s confirmation of the aroma of marijuana will be considered evidence in conduct cases involving the alleged violation of this policy.

Smoking is not permitted on any University-owned or -operated property. Use of products including, but not limited to, cigarettes, cigars, e-cigarettes/vape pens, hookahs, pipes and water pipes are prohibited.

Safe storage of such products is permitted, provided the product is not used on University-owned or -operated property.

In recognition of the health and safety benefits of tobacco-free air and the responsibility to provide and maintain and optimally healthy and safe working and living environment for faculty, students, staff and visitors, the University of Missouri is smoke- and tobacco-free.

For more information on MU’s tobacco policy, assistance with education and for resources, visit tobaccofree.missouri.edu.

A summary of emergency procedures is posted on the back of each apartment entry door. Contact your Apartment Manager if yours is missing, covered or damaged. Students are expected to comply and cooperate with directives from apartment, University and emergency personnel. Staff and officials must follow procedures and may need to make critical decisions in emergencies. If students, residents or guests hinder staff or emergency personnel in emergency situations (either by direct, indirect or lack of action), appropriate action will be taken by staff or emergency personnel.

NOTE: Dialing 9-1-1 on a phone will connect you to emergency services (fire, medical and police services). The City of Columbia also uses Smart911 (https://smart911.com/), a service that allows citizens (including students) to register their telephones (mobile and landlines) and provide important details (medical, etc.) for a profile that will be displayed to emergency personnel when a registered device calls 9-1-1. All students and residents, particularly those with medical or other concerns that would be relevant in case of emergency, are encouraged to create a profile and register their phone with Smart911.

If you would like to share information with Residential Life about how staff could best support you in an emergency, please contact the Apartment Manager.

Students are encouraged to register for MU Alert, the University mass notification system. This opt-in service allows for notification through multiple means, including cell phone, email address, text message, alphanumeric pager and numeric pager. This site offers numerous resources for emergency preparedness. The MU Alert site will be updated as information becomes available.

While Residential Life staff makes reasonable attempts to notify and direct students in emergencies, we cannot guarantee staff members will be in the apartment complex or available in every emergency situation. Students are responsible for knowing and following posted guidelines for emergency procedures, regardless of staff presence.

Contact your Apartment Manager if you have any questions.

For more information on campus emergencies, visit mualert.missouri.edu.

In the event of a campus emergency, remain calm, and follow the instructions of University and emergency personnel. Contact the nearest MU staff member for information, instructions or assistance. Evacuate buildings immediately if requested by authorities, upon hearing an alarm or when you sense remaining inside may be dangerous.

In emergencies, do not use the MU telephone system except to report the emergency situation. Use your cell phone for texting family and friends to let them know where you are when possible, as University phone service may be down.

Do not use elevators.

Do not risk your life or the lives of others by re-entering a building to save personal or University property.

Do not cross police barriers without permission from University or emergency personnel.

Do not exceed your training or knowledge in attempting to provide first aid.

Get underneath a sturdy desk or table, kneel and protect your eyes by pressing your arm against your face. If there is no desk or table nearby, sit on the floor against an interior wall away from windows, bookcases or tall furniture that could fall on you.

When the earthquake is over, go to your community’s designated exterior assembly area.

In the event of a campus shooter or armed intruder, follow “Run Hide Fight” steps.

Protective Actions – If you see the individual, move quickly away from them, and call 9-1-1 when it is safe to do so to give a description and location to police.

• RUN: If you hear shots being fired and you can evacuate the area, DO SO QUICKLY. Inform others to do so.
• HIDE: If you cannot evacuate, shelter in place by concealing yourself in an office or room. Lock the doors, and barricade yourself in. Turn off the lights. Silence cell phones and other electronic devices. Wait for authorities to declare the scene safe.
• FIGHT: If an armed intruder enters your apartment, attack them with anything you can find. Throw objects at the face. Attack with total commitment and with maximum violence.

When police arrive, do exactly what they say. Always show your hands, and DO NOT brandish any weapons. Tell them what you know about the intruder, victims and locations.

MU Alert will be updated as information becomes available.

When an alarm sounds, all students and residents must immediately vacate the building via the evacuation route detailed on the sign on the apartment door.  

Residents who fail to vacate the building when an alarm sounds endanger the safety of themselves and others and could face conduct action.

As an institution covered by the Clery Act, the University must send timely warnings – crime notifications on Clery Act crimes occurring in its Clery geography that are reported to MUPD, Campus Security Authorities or local police agencies and considered by the University to represent a serious or continuing threat to students and employees. The Timely Warning – Crime Notification requirement applies to all Clery Act crimes, and all require a case-by-case assessment as to whether the report presents a serious or continuing threat to the campus community.

If a tornado warning is issued by the National Weather Service and an MU Alert is issued indicating it applies to the MU campus, Residential Life will implement tornado procedures. Take cover, and stay away from windows. Go to a room without windows. Residents may return to other areas of the community and resume regular activity after the warning expires. Expirations will be announced by public media.

For more information on campus emergencies, visit MU Alert.

Assault (including any physical or sexual act that is unsolicited or unwelcome) or abuse of another person is strictly prohibited. Examples of endangering behaviors include, but are not limited to, self-harm, physical altercations, throwing items from windows or balconies and wrestling or rough-housing in the apartment complex. Engaging in this type of behavior could result in termination of the Residential Life contract and permanent removal and prohibition from all Residential Life-owned or -operated facilities.

If you think you may be a victim of assault or abuse, please contact a professional staff member for assistance. Also, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Dating or Domestic Violence; Physical Assault; Harassment; and Title IX (Sex Discrimination Law).

For more information, visit the Office of Institutional Equity site.

Child abuse is any physical injury or sexual or emotional abuse intentionally inflicted on a child by someone responsible for the child’s care, custody and control. Discipline, including spanking, administered in a reasonable manner is not considered abuse.

Child neglect is failure by someone responsible for the child’s care, custody and control to provide proper and necessary support, education as required by law, nutrition and medical, surgical or other care necessary for the child’s well-being.

If you suspect child abuse or neglect, contact MUPD at (573) 882-7201 or the Department of Social Services Children’s Division hotline at 1-800-392-3738. You will need to know the child’s name, the name(s) of the parent(s), the alleged abuser’s name and where the child can be found. Although you do not have to identify yourself when making a hotline call, please consider doing so to allow caseworkers to contact you with any other questions that may help their investigation.

Dating violence means violence committed by a person — (A) who is or has been in a social relationship of a romantic or intimate nature with the victim; and (B) where the existence of such a relationship shall be determined based on a consideration of the following factors: (i) The length of the relationship, (ii) The type of relationship and (iii) The frequency of interaction between the persons involved in the relationship.

Domestic violence includes felony or misdemeanor crimes of violence committed by a current or former spouse or intimate partner of the victim, by a person with whom the victim shares a child in common, by a person who is cohabitating with or has cohabitated with the victim as a spouse or intimate partner, by a person similarly situated to a spouse of the victim under the domestic or family violence laws of Missouri or by any other person against an adult or youth victim who is protected from that person’s acts under the domestic or family violence laws of Missouri. 

For more information or to report domestic abuse, contact a Residential Life staff member, the RSVP (Relationship and Sexual Violence Prevention) Center (573-882-6638), the Office of Institutional Equity/Title IX Coordinator (573-882-3880), True North hotline (573-875-1370 or 1-800-548-2480), MUPD (573-882-7201), Columbia Police Department’s DOVE (Domestic Violence Enforcement) Unit (573-874-7423), or the Counseling Center (573-882-6601). You can also contact the National Domestic Violence Hotline at 1-800-799-SAFE (1-800-799-7233).

Violence committed by a person who is or has been in a social relationship of a romantic nature with the victim is prohibited by University policy. Staff at the RSVP Center or the Office of Institutional Equity can inform you of your rights, connect you with resources and provide assistance and accommodations. The RSVP Center is a confidential resource.

For more information, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Assault, Abuse or Endangering Behaviors; Physical Assault; Harassment; and Title IX (Sex Discrimination Law).

The illegal or unauthorized possession or use of firearms, explosives, other weapons or hazardous chemicals is prohibited. Possession or use of any of these items, including, but not limited to, lighter fluid, explosives or fireworks, could result in termination of the Residential Life contract and removal and prohibition from all Residential Life-owned or -operated buildings. These items will be confiscated.

Tampering with or theft of fire safety equipment — including, but not limited to, tampering with or discharging fire extinguishers; disabling bells/horns; activating a fire alarm when no emergency exists; tampering with, removing or destroying emergency exit signs; tampering with Automatic External Defibrillator (AED) equipment; or covering or removing the batteries from individual smoke detectors — will result in severe conduct action. Possession of stolen fire safety equipment or unauthorized use of any of these items could result in termination of the Residential Life contract and removal and prohibition from entering any Residential Life-owned or -operated halls or apartments in the future.

The AED is located in the laundry room (building 2).

Harassment by engaging in a course of conduct directed at a specific person that serves no legitimate purpose that would cause a reasonable person under the circumstances to be frightened, intimidated or emotionally distressed is not tolerated and will result in severe conduct action, including potential removal from the apartments. Forms of harassment include, but are not limited to, social media/cyber or verbal harassment, threatening messages, physical threats, intimidation or posting of harassing materials.

If you have been the victim of harassment or feel threatened, contact your Community Assistant, the Apartment Manager, the Office of Institutional Equity or MUPD.

For more information, see Assault, Abuse or Endangering Behaviors.

No hazardous liquids or materials may be stored inside or outside an apartment. Such items will be confiscated. Examples include, but are not limited to, antifreeze, gasoline and lighter fluid.

In the event of a personal, medical or psychological emergency, contact your Community Assistant or Residential Life staff. If immediate assistance is required, call 9-1-1 or MUPD at (573) 882-7201. 

The Counseling Center offers Crisis/On-Call services by phone or in person from 8 a.m. to 5 p.m. Monday through Friday, as well as immediate phone contact with a counselor at all other times by calling the Counseling Center at (573) 882-6601.

The Student Health Center and the Counseling Center offer counseling and other programs during regular business hours. For more information, contact the Student Health Center at (573) 882-7481 or the Counseling Center at (573) 882-6601.

The University of Missouri requires all new students to comply with immunization requirements. Students of University housing are required to provide proof of prior immunizations to the Student Health Center, receive the immunization or submit a signed waiver to the Student Health Center.

Review all immunization requirements. 

Residential Life staff will perform general maintenance checks throughout the year with prior notice, if possible, to verify occupancy and make safety inspections. If the student is not in the apartment during the check, staff will key into the apartment to check for any maintenance or safety violations or hazards in plain view.

Residential Life staff will notify students found to be in violation of a policy or local, state or federal law. Students may go through the conduct process for some violations. For others, students are expected to comply with requests within a certain time period, often within one week.

If you notice any maintenance concern, you must submit a maintenance request on the Resident Resources page under Request Maintenance. You may also call (573) 882-8211.

If Residential Life staff have sufficient cause to believe a student is missing, staff will notify MUPD and a designated contact as described:

• If the student is under the age of 18, the custodial parent and/or legal guardian listed in myZou will be contacted. 
• If the student is 18 years or older, staff will check myZou to see if the student designated a contact in case the student is missing. 
• If no contact is listed, the designated emergency contact will be contacted. 
• If the student has not submitted emergency contact information, the parent or legal guardian of record in myZou will be contacted.

Physical assault against anyone is not tolerated. If you are the victim or witness of an assault, contact your Community Assistant, the Apartment Manager or MUPD (573-882-7201) immediately.

Engaging in nonconsensual sexual intercourse, sexual touching or sexual acts is prohibited by University policies and may violate local, state or federal law. Sexual harassment is also prohibited. Students who violate these policies are subject to sanctions.

If you are impacted by unwelcome sexual behavior, sexual harassment, sexual misconduct, sexual assault or rape, you may choose to contact the RSVP (Relationship and Sexual Violence Pre­vention) Center (573-882-6638), the Office of Institutional Equity/Title IX Coordinator (573-882-3880), a Residential Life staff member, True North – a local shelter for victims of domestic vio­lence and sexual assault and 24-hour crisis hotline (573-875-1370), the Student Health Center (573-882-7481), the Counseling Center (573-882-6601) or the Of­fice of Student Accountability & Support (573-882-5543). You may also contact MUPD (573-882-7201).

If you are impacted by predatory drugs, rape, sexual assault or sexual misconduct, you may wish to go to the hospital for medical care. If you would like to press charges now or in the future, it is helpful to have a medical exam as soon as possible after the incident, but it is not required. If possible, do not show­er or change clothes before the exam. The University Hospital Emergency Department has specially trained Sexual Assault Nurse Examiners (SANE) who conduct exams. SANE nurses are women who have special training helping survivors of violence. The exam occurs in a private room away from the emergency department. For more information, contact the SANE Clinic (573-882-8091) or visit wellbeing.missouri.edu/medical-care-services/sexual-partner-violence/.

The RSVP Center (573-882-6638) can explain the resources available and help you explore your options. The RSVP Center is a confidential resource. 

If you inform Residential Life staff about a potential instance of sexual misconduct, this information will be shared with the Office of Institutional Equity/Title IX Coordinator. The impacted student will be contacted by staff from the Office of Institutional Equity, who can help the impacted student explore their options, connect the student with resources, provide assistance and accommodations, explain their rights and help the impacted student decide whether they want to file a formal complaint of discrimination. You do not need to file a formal complaint in order to access resources or receive accommodations. For more information, visit the Office of Institutional Equity.

Information shared with Residential Life staff about an individual or situation will only be discussed with other University officials on a need-to-know basis.

For more information, see Relationship Violence ; Assault, Abuse or Endangering Behaviors ; Physical Assault; Harassment; and Title IX (Sex Discrimination Law).

Attempted or actual theft of, damage to or possession without permission of University property or that of any individual is strictly prohibited.

If you are a victim of or witness to theft, contact MUPD (573-882-7201), and your Community Assistant. File a report with MUPD as soon as possible.

Although Residential Life does not assume responsibility for personal items, immediate and accurate reports of stolen items may allow items to be recovered.

The University is not responsible for loss of or damage to occupants’ personal property. Each occupant is encouraged to obtain personal property or renter’s insurance. Students may also be covered under their family’s homeowners’ insurance, which may cover property while the student is living at the University of Missouri. The University does not purchase prop¬erty insurance covering any loss of or damage to a student’s personal property. The University assumes no responsibility for the payment of such a loss.

Homeowners’ insurance often covers property outside of the home, which means a parent’s or guardian’s insurance may cover property while living at the University of Missouri. The University of Missouri does not insure personal property, nor does it promote any particular insurance agency. Please check local listings to find an insurance agency that can meet your needs. Should you experience damage/loss, refer to your personal coverage and contact your insurance agent.

Prevent theft by locking doors and windows at all times, not propping doors open and reporting suspicious behavior to staff or police. Do not leave personal items unattended in common areas.

Residential Life recommends registering bicycles and laptops with the University Police. It is important that students keep records of details (make, model, serial number, etc.) of personal belongings to assist in cases of theft.

For more information, see Bicycles, Scooters, Mopeds and Motorcycles and Doors and Security.

Title IX is a federal law that prohibits sex discrimination in education. The Office of Institutional Equity at MU helps ensure everyone has access to educational programs, regardless of sex, gender, gender identity, gender expression, pregnancy or sexual orientation. The Office of Institutional Equity educates the community, connects students with resources, provides accommodations and investigates reports of discrimination.

Prohibited sex discrimination includes unequal treatment, sexual harassment, sexual misconduct, intimate partner violence and stalking. Students who have experienced any form of sex discrimination may file a formal complaint with the Office of Institutional Equity. Students who violate University policies prohibiting sex discrimination are subject to sanctions under the University’s Equity or Title IX Resolution processes. 

For more information, see Rape, Sexual Assault, Sexual Misconduct and Sexual Harassment; Relationship Violence; and Assault, Abuse or Endangering Behaviors.

Use or possession of weapons of any type, including, but not limited to, firearms; paintball guns; airsoft, BB or pellet guns or similar weapons; bows and arrows; knives with blades more than four inches long; decorative weapons; ammunition; Mace and bear spray; and explosives, is not permitted in Residential Life-owned or -operated facilities at any time. 

Other restricted weapons include billy clubs/nightsticks, switchblades, brass knuckles, nunchucks and dangerous chemicals. However, possession of a personal self-defense item 2 ounces or less containing pepper spray (oleoresin capsicum – OC) is allowed. Be sure to read the directions and know how to properly use the pepper spray.

Firearms are not permitted in Residential Life-owned or -operated facilities. MUPD offers a variety of information and options for personal safety and security, as well as storage for weapons, including those used for hunting.

Any object that could potentially inflict injury or cause harm that is used in a threatening, careless or aggressive manner will be considered a weapon, regardless of intent. Possession of any of these items could result in termination of the Residential Life contract and permanent removal and prohibition from all Residential Life-owned or -operated facilities.

Nerf™-type guns and water guns may be stored but not used in the apartment, provided they are designed or clearly marked (e.g., fluorescent markings) so as not to be mistaken for a firearm.

Students are responsible for their own personal property at all times. Property shall be considered abandoned if Residential Life comes into possession of the property and if it seems that the owner has thrown it away or has voluntarily left without any intent or expectation to regain ownership of said property.

In these situations, Residential Life and Campus Facilities staff will inventory and pack the abandoned property. Residential Life will store it for 30 days while a reasonable attempt is made to contact the student to collect it.

If the property remains unclaimed, it will be donated or discarded after the 30-day period.

On discovery, the abandoned property will be removed and stored as stated within the guidelines below.

• Residential Life will only store goods estimated at a value of $50 or greater for 30 days from the day the student’s contract is canceled or the end of the contract date.
• Food items or other items that present cleaning, health, safety or pest control issues will be disposed of immediately and not stored.
• Residential Life will not store items – including, but not limited to, furniture items – that are visibly damaged. Such items will be disposed of immediately, not stored.
• Students who leave behind items will be charged, regardless of whether the student comes to get their item(s). Current fees are $25 per small item or standard large trash bag or less and $50 per appliance or furniture item.
• Students who wish to donate items are responsible for taking the items to a designated donation site off campus. Students should not leave items they wish to donate in their apartment, building, exterior trash receptacles, etc.
• After 30 days, Residential Life reserves the right to donate or discard all abandoned property.

For more information, see Billing Procedures.

Contact Residential Life at housing@missouri.edu if you will be gone from the apartment for an extended period of time (10 or more days).

Roommates must be listed as Additional Occupants with Residential Life, and you cannot add other additional occupants while gone without Residential Life approval.

For more information, see Housing Contracts and Roommates and Sublease.

Sale or solicitation of anything (including the distribution of samples) is prohibited in University-owned or -operated buildings and on University grounds without prior authorization from the Associate Director for Residential Academic Programs (RAP) or their designee. Staff will contact MUPD when someone is found soliciting at the apartments. 

Students/residents of Residential Life-owned or -operated properties are strictly prohibited from operating a business or commercial enterprise of any sort from a residence hall or apartment by any means, including, but not limited to, telephone, mail, Internet or other form of telecommunication. No paid business, including, but not limited to, childcare/babysitting, hairstyling, etc., may take place in the residence halls or apartments. Students/residents may not lease, sublet, rent out or by any other manner use their room/suite/apartment as a hotel or other temporary lodging for anyone. Violations of this policy may result in disciplinary action, including, but not limited to, possible eviction from Residential Life-owned or -operated facilities.

Solicitation, advertising and research are permitted only within University and departmental guidelines. Copies of the solicitation, advertising and research policy are available by contacting Residential Life at (573) 882-7275. 

News media may approach people in the outdoor public areas around buildings, but Residential Life staff will not allow media in the complex without prior permission. 

Contact the Apartment Manager if you are aware of any policy violation. Contact the MU News Bureau at (573) 882-6211 with any questions or concerns about news- or media-related issues.

Only members of recognized student organizations and University departments are permitted to post pre-approved flyers in designated areas at the apartment complex. Before posting, the organization/department must contact the Associate Director of Residential Academic Programs and/or their designee to request approval by emailing Residential Life at housing@missouri.edu. 

For more information, contact Residential Life at (573) 882-7275 or housing@missouri.edu. 

The University of Missouri is committed to ensuring people with disabilities requiring the assistance of Service Animals and/or Emotional Support Animals while living in Residential Life facilities are protected under the law. Additionally, Residential Life is committed to providing a safe and welcoming environment for approved pets. The following guidelines and responsibilities help provide a positive experience for the handler of the animal and the residential community as a whole.

Types of Animals

Service Animal – a Service Animal is individually trained to do work or perform tasks for the benefit of an individual with a disability, including a physical, sensory, psychiatric, intellectual or other disability. The work or tasks performed must be directly related to the individual’s disability. Emotional support, well-being, comfort and companionship do not constitute work or tasks under this definition.

Emotional Support Animal – an Emotional Support Animal (also commonly called an “Assistance Animal”) may provide physical assistance, emotional support, calming and other kinds of assistance. Emotional Support Animals are generally not individually trained to perform tasks or work that would qualify them as Service Animals under the Americans with Disabilities Act. Emotional Support Animals are also not restricted to certain types of animals and can be animals other than dogs.

Pet – small animals (not exceeding 5 pounds as an “adult”) that are normally kept in a cage, aquarium or similar appropriate container may be approved to be kept in the resident’s room as a pet.

To request approval for a pet, please read the policy information below, and submit a request. 

Please review our Animal FAQ for more information.

Housing Assignments and Disclosure of Information about the Animal

Residential Life will disclose the presence or entry of an animal to roommates, suitemates and apartment mates. Residential Life will disclose information about the animal during scheduled times through the academic year, such as for health and safety checks and emergency drills.

If a roommate, suitemate or community member has concerns, such as an allergy, about living in the shared space with an animal, the resident(s) may request an accommodation through the Disability Center. The Disability Center will evaluate each accommodation request and make a decision on a case-by-case basis in consultation with residents. Residents may be given the option, or required, to move to an alternate space.

Handler Guidelines and Responsibilities

Handlers of animals approved to be in Residential Life facilities are responsible for:

1. Keeping the animal under control. The animal must be under the direct dominion and control of the handler or a designated personal care attendant at all times. When outside of the handler’s living space, the animal should be caged or leashed unless the use of the leash interferes with the animal’s ability to perform tasks related to the handler’s disability. The handler cannot permit the animal to run at large, either indoors or outdoors. If the animal requires exercise that cannot be done while on a leash, the handler must plan to provide such exercise off campus or obtain prior approval to exercise the animal in designated areas near facilities owned or operated by Residential Life. In the event the owner is not in the residential living space and the animal is alone, the animal must be crated in a cage of appropriate size for the animal.

2. Abiding by applicable laws and policies. The handler must abide by current city, county and state ordinances; laws; and regulations pertaining to licensing, vaccination and other requirements for animals. It is the handler’s responsibility to know and understand these ordinances, laws and regulations. The University of Missouri has the right to require documentation of compliance with such ordinances, laws and regulations, which includes a vaccination certificate.

3. Abiding by Residential Life policies. The handler must abide by all equally applicable Residential Life policies, such as assuring that the animal does not unduly interfere with the routine activities of the residential community.

4. Ensuring the animal is well cared for. Residential Life staff will assume no responsibility or liability for the care or well-being of a resident’s animal. The handler is responsible for the animal’s care and well-being.

• The handler is responsible for providing Residential Life with vaccination records for the animal annually. 
• Animals may not be left alone overnight or be left in the care of another individual in university housing. If the handler will be absent from their assigned housing overnight or longer, the animal must accompany the handler.
• The handler is responsible for the care of the animal at all times, including when the animal is accompanied by a designated Personal Care Attendant. Arrangements for people to access the building and/or the room to care for the animal will not be allowed, except in unique and extraordinary circumstances as approved by the Associate Director of Residential Academic Programs.
• Animals may not be left with other residents. Care for the animal is the sole responsibility of the handler, except in unique and extraordinary circumstances as approved by the Associate Director of Residential Academic Programs.
• All animals must be removed when the student leaves the building for an extended period of time.
• The handler is responsible for ensuring the animal is appropriately contained when the handler is not present during the day and while attending classes or other activities.
• The handler is responsible for maintaining an animal’s hygiene and odor level in a manner that is acceptable for the residential community.
• Should the handler be unable to care for the animal and the emergency contact cannot retrieve the animal, Residential Life will board the animal at the handler’s expense. The cost of boarding will either be charged to the handler by the boarding agency upon retrieval of the animal or charged directly to the handler’s University account if Residential Life is required to pay boarding fees upfront. Boarding may include any fees associated with the facility’s caregiving policy, including, but not limited to, vaccinations, spay/neuter, adoption and euthanasia.
• If it is determined the handler will not retrieve the animal or that a boarding agency cannot care for the animal, the animal will be surrendered to a local animal shelter.
• If the handler, emergency contact, boarding agency or local animal shelter cannot care for the animal, Columbia Animal Control will be contacted.
• There will be a flat $50 administrative fee assessed if Residential Life is required to seek alternative housing arrangements for an animal, with the exception of the emergency contact taking the animal within a timely manner. This fee is in addition to any other charges associated with caring for the animal.
• Any evidence of mistreatment, abuse, neglect or incidents during which the animal is left unattended for unreasonably long periods of time or other policy violations may result in discipline for the responsible individual pursuant to the University of Missouri Student Code of Conduct and/or any housing-related sanctions within Residential Life.
• Residential Life personnel shall not be required to provide care for or arrange for the evacuation of an animal during an emergency situation or for such events as a fire alarm. Depending on a number of variables, emergency responders will determine whether to remove the animal and may not be held responsible for the care for, damage to or loss of the animal. In the event a handler is unable to care for their animal in an emergency situation, they should develop a plan for care ahead of time. All parties involved with an emergency situation and evacuation procedures will work diligently to assist residents. Be sure to discuss any questions regarding a possible plan with the Residence Hall Coordinator or Apartment Manager. Handlers will have the opportunity to provide an emergency contact for issues involving the animal on the Acknowledgement and Consent Form.
• In the event an animal is left alone in a room or apartment for a prolonged period of time, is being neglected (food, time outside, etc.) or is creating a significant disturbance, Residential Life will contact the individual(s) the handler designated on the Acknowledgement and Release of Information Form. If attempts to resolve the issue are not successful, Residential Life may notify local animal control or shall have the right to have the animal removed from housing. Such an action may be taken by Residential Life without liability. The costs of removal shall be the responsibility of the handler.
• If an animal (other than a fish) dies, the handler must notify Residential Life to discuss proper disposal of the animal.

5. Ensuring appropriate behavior of the animal. The handler or designated personal care attendant must ensure the animal does not:

• Attack, harass or behave aggressively toward others;
• Damage or disturb other’s personal property;
• Damage University property, including furniture and fixtures;
• Display persistent or repeated behaviors or noises, such as barking, that are disruptive to others; and/or
• Block evacuation routes or egress in case of an emergency.

6. Ensuring waste is properly disposed of. The handler is required to clean up after and properly dispose of the animal’s waste in a prompt, safe and sanitary manner in both indoor and outdoor spaces. The handler should consult Residential Life staff to designated appropriate locations to “break” the animal and locations where waste should be disposed. Aquarium, gravel, animal bedding shavings, etc., should not be washed down sink/shower drains or toilets. These must be sealed in plastic containers or bags and placed in outdoor trash containers. Failure to properly dispose of animal waste may result in discipline through the Office of Student Accountability and Support.

7. Ensuring the animal is confined during maintenance/custodial/room checks. The animal must be properly kenneled or on a leash (when the handler is present) or removed from the residence during times Residential Life, custodial or maintenance staff must be present in the space.

Residential Life recognizes the need for and is supportive of a resident’s use of an animal. However, as a member of the Residential Life community, it is essential that residents understand and abide by the responsibilities throughout the policy. If a handler fails to meet the responsibilities outlined above, the handler may be subject to discipline pursuant to the University of Missouri Student Code of Conduct where applicable and/or subject to housing-related sanctions according to Residential Life policies.

In the event of serious circumstances, or multiple concerns, it may be determined that the animal’s presence in Residential Life housing is unreasonable. In such instances, the animal or resident may be subject to removal from campus housing. The resident will remain financially obligated through the term of their housing contract. The following conditions may result in an animal’s presence no longer being reasonable:

•       The animal poses a direct threat to the health or safety of others.

•       The animal displays persistent or repeated behaviors or noises, such as barking, that are disruptive to others.

•       The handler does not comply with responsibilities detailed in the policy to the extent that, at the discretion of Residential Life, removal is necessary.

•       The animal causes substantial damage to the property of others or to the university.

•       The animal’s presence results in a fundamental alteration of a university program.

Residential Life, the Office of Student Accountability and Support and the Disability Center will evaluate situations on a case-by-case basis. The University will not base this determination on speculation. Any removal of the animal may be appealed pursuant to campus grievance procedures. The handler will be afforded all rights of due process and appeal as outlined in university processes.

Handlers are responsible for damage caused by the animal. Handlers may be held financially responsible for damage caused by the animal. An individual with a disability may be charged for any damage caused by the animal beyond reasonable wear and tear to the same extent individuals without a disability may be charged for any damage beyond reasonable wear and tear.

Additional Service Animal Information

Students who wish to bring a Service Animal to the University of Missouri are covered by Title II of the Americans with Disabilities Act (ADA). Students may bring their Service Animals to campus, including to Residential Life facilities, classrooms and other university facilities, without prior approval. However, students are strongly encouraged to reach out to the Disability Center to ensure their experience bringing the animal to campus is smooth.

Students are also strongly encouraged to inform Residential Life they plan to have a Service Animal living with them. Such advance notice allows Residential Life staff more flexibility in meeting a student’s needs upon arrival.

Service Dogs in Training: Under Missouri law (RSMo 209.152), a dog being trained generally has the same rights as a fully trained dog when the handler is working with a recognized trainer. However, handlers of Service Dogs in Training must also adhere to all of the responsibilities outlined in the Residential Life Animal Policy, and the handlers of Service Dogs in Training are subject to discipline through the University of Missouri Student Conduct process if they fail to meet those responsibilities. Handlers are responsible for any damage caused by the Service Dog in Training.

Additional Emotional Support Animal Information

The Disability Center is responsible for evaluating whether to grant or deny requests for reasonable accommodations for students living in Residential Life facilities, including the ability to bring an Emotional Support Animal.

A student wishing to request an Emotional Support Animal as an accommodation to live in a Residential Life-owned or -operated facility must follow the Disability Center’s general procedures for requesting an accommodation, which can be found on the Disability Center website. This request must be submitted and the approval process completed prior to bringing the animal into Residential Life housing.

The Disability Center may require documentation from a reliable third party indicating that the resident has a disability and that the animal would provide emotional support or other assistance that would ameliorate one or more symptoms or effects of the disability. A “reliable third party” is someone who is familiar with the individual’s disability and the necessity for the requested accommodation. Reliable third parties include someone who provides medical care, therapy or counseling to persons with disabilities, including, but not limited to, doctors, physician assistants, psychiatrists and psychologists.
The Disability Center will limit its requests for information to only the information necessary to verify whether the individual making the request has a disability and/or to evaluate if the reasonable accommodation is necessary to provide the individual an equal opportunity to use and enjoy University housing.

The Disability Center evaluates requests for housing accommodations at any time during the year. However, an individual who wishes to bring an Emotional Support Animal as an accommodation to live in a Residential Life facility should initiate the request as soon as possible to ensure sufficient time for approval before bringing the animal to campus.

University Student Apartment residents whose child or non-enrolled spouse requires an Emotional Support Animal should contact the MU Disability Inclusion and ADA Compliance Manager in order to request an accommodation.

Factors Considered in Determining Whether an Emotional Support Animal is a Reasonable Accommodation

When determining whether the request to bring an Emotional Support Animal is reasonable, the Disability Center will consider whether the animal is needed because of the individual’s disability and whether the presence of that particular animal is reasonable.

The Disability Center, in consultation with the individual, Residential Life and other appropriate parties, may consider the following criteria:

• Whether the size of the animal is too large for available assigned housing space;
• Whether the animal’s presence would unreasonably interfere with the activities of the Residential Life facility or create an unmanageable disturbance for other residents;
• Whether the animal is housebroken;
• Whether the animal is unable to live with others in a reasonable manner;
• Whether the animal would pose an undue financial or administrative burden;
• Whether the presence of the animal fundamentally alters university housing policies;
• Whether the animal has been properly vaccinated if applicable;
• Whether the animal poses or has posed a direct threat to the individual or others (e.g., aggressive behavior toward or injuring the individual or others);
• Whether the animal causes or has caused excessive damage to housing beyond reasonable wear and tear;
• And whether the animal is able to exercise and the conditions that contribute to the positive health and well-being of the animal.

If the Disability Center believes the requested accommodation is unreasonable based on the criteria above, they will schedule a time to discuss possible alternative accommodations. Alternative accommodations will be suggested only if the individual requesting the Emotional Support Animal agrees it meets their disability-related needs. The Disability Center recognizes that an individual with a disability is generally in the best position to know whether or not a particular accommodation will be effective in meeting the individual’s needs. If agreement on an alternative accommodation is not reached, the Disability Center will communicate its decision on the requested accommodation to the individual with a detailed explanation of the reasons for a denial or the decision to grant an alternative accommodation.

NOTE: Emotional Support Animals are restricted to the handler’s living area only and are not permitted to enter communal areas and other facilities on campus. Requests to take an Emotional Support Animal into academic and other areas should be submitted to the Disability Center and are considered on a case-by-case basis.

Additional Pet Information

Because Residential Life wants your residential space to be as much like home as possible, some pets are allowed within certain parameters. Residents must submit an Animal Policy – Info/Request form and receive approval to have the pet in a Residential Life facility prior to bringing the pet to campus (with the exception of fish). Failure to do so may result in denial of pet privileges in a Residential Life facility. The Pet Request form will be available two weeks after classes begin.

Please review our Animal FAQ for details.
 
Roommates and/or suitemates must agree to having a pet in the room. They will be required to submit a form granting permission for the pet to reside in the residential space and must not be coerced into doing so. New roommates and/or suitemates must also give permission for the pet to reside in the residential space (in the event of room changes).

Each resident may be allowed one container in which up to two approved animals (other than fish) may be kept. Animals may not be taken from their containers except for direct handling. Unattended or free-roaming pets are not permitted and can result in the loss of pet privileges.

One 10-gallon aquarium per resident is allowed. The adequacy and size of the container will be approved by Residential Life. Residential Life and the roommate/suitemate must approve larger aquariums.

Pets that make noise considered excessive or disruptive as deemed by Residential Life will not be allowed.

Types of Animals Permitted

The following types of animals may be permitted, depending on the animal’s conformity to restrictions listed within this policy:

• Most rodents (including mice, rats, hamsters, guinea pigs and gerbils)
• Many reptiles (including non-venomous snakes, lizards and turtles)
• Fish

All animals not listed above will be considered on a case-by-case basis.

No animals weighing over five pounds as an adult will be considered.

 Residents must submit a new request for any replacement pets.

Types of Animals Not Permitted

Due to noise, allergy, size, poison and sanitation concerns, the following types of animals are not permitted as pets:

• Dogs
• Cats
• Birds
• Arachnids
• Rabbits
• Ferrets
• Venomous snakes
• Sugar gliders

If a restricted animal is needed due to medical necessity, please contact the Disability Center.

Apartment information may be distributed to students via email, the monthly apartment newsletter, bulletin board notices or the mail. Students are expected to read all communications carefully and share the information with everyone living in the apartment.

Appliances

Use or possession of appliances is restricted by the type, size and number permitted. Due to the high electrical demand of many appliances, Residential Life recommends residents limit the number of appliances used simultaneously.

Residents may only use a surge protector strip with a 15-amp circuit breaker and safety reset switch.

Overloaded outlets are prohibited.

All appliances must be UL-approved.

Failure to uphold or comply with electrical equipment standards and guidelines may result in conduct action.

One microwave under 1000 watts is allowed in each apartment.

Residents are permitted to use humidifiers for short-term, intermittent and seasonal use only. If humidifier use is found to be detrimental to the well-being of others or to the operation of the building, the student will be asked to stop using the humidifier. 

Do not connect or store any major appliance, including, but not limited to, deep freezers, refrigerators, or dishwashers. Each apartment is furnished with a full-size refrigerator and a dishwasher.

No space heaters of any kind are permitted in the apartments; they will be confiscated.

No additional/personal air conditioners, portable cooling units or dehumidifiers of any kind are permitted in the apartments. 

Students may not have any appliance or equipment retrofitted to the apartment or furnishings.

Appliances or equipment requiring a vent or air intake to the exterior are not permitted.

Any appliance or equipment that interferes with the normal operation of the building’s heating, cooling, fire protection, electrical or any other building system is not permitted.

No washers/dryers are permitted in apartments that do not have built-in laundry connections, nor may you store them in the apartment or storage area.

Plumbing

Do not alter the plumbing on any appliance or in the apartment.

Do not allow (intentionally or unintentionally) any foreign objects to enter the plumbing in the apartment.

Do not connect a bidet or sprayer (handheld or otherwise) to any plumbing fixture.

It is recommended that you keep a toilet plunger in the apartment, and use as necessary.

If you experience any plumbing/drainage issues, contact Campus Facilities at (573) 882-8211.

Electrical Wiring

Do not alter the electric wiring for the apartment for safety reasons. Do not connect any appliance to the electrical wiring system except through the electric outlets provided in the apartment.

Overloaded outlets or multi-plug outlet (electrical adapters that increase the number of appliances that can be plugged into a single outlet) are prohibited.

Residents may not install electrical or telephone wiring in the apartment. Residents may not drill any holes on the premises.

Damage caused by improper use of electrical circuits will result in charges to the resident.

Failure to uphold or comply with electrical equipment standards and guidelines may result in conduct action.

Thermostats
Do not modify or tamper with your thermostat.

Do not attempt to connect to the network or the thermostat unit remotely to override the system.

Do not try to convince the thermostat your assigned space is cooler or warmer than the ambient temperature by any method.

Amenities

Deep-fryers and BBQ grills of any type (charcoal, gas, etc.) are not allowed. BBQ grills are available on the enclosed patio in the center of the Tara complex and near the playground. Please note lighter fluid is considered an explosive and is not allowed in the apartment or on the balcony/porch. Students may have charcoal and lighter-infused charcoal but must store them properly. Please see the directions on the charcoal packaging for proper storage information.

Do not construct a fence or enclosure around the apartment or on University property.

Do not install a television or radio antenna, satellite dish or any other equipment on or around the outside of the building, trees or utility poles in the area.

Water beds are not permitted in the apartment.

Halogen lamps are allowed, provided they have bulbs of 300 watts or less and a protective wire or glass basket to cover the bulb.

Contact Campus Facilities at (573) 882-8211 with any concerns about the condition of the apartment.

For more information, see Billing Procedures; Damages; and Utilities.

Do not park bicycles, scooters, mopeds or motorcycles on railings, sidewalks or stairs or in landscaped areas, attached to trees or blocking access ramps.

Bike racks are provided near each apartment community and across campus. Bicycles must be parked at University-provided bike racks.

Bicycles, scooters, mopeds or motorcycles parked in inappropriate areas (sidewalks, stairwells, accessible ramps, porches, non-University bike racks, etc.) will be removed and turned over to Surplus Property. The student may be charged for this removal. After 60 days, Surplus Property will dispose of the bicycle, scooter, moped or motorcycle.

Electric bicycles/scooters are not permitted inside the apartments.

Mopeds, motorcycles or any device with a gasoline engine are not allowed inside the apartments. Mopeds 49cc or under may be parked at bike racks. Motorcycles 50cc or over may be parked in any designated motorcycle area if you have a current motorcycle permit or, if you have a car parking permit, in a parking space at your assigned lot. If a vehicle is parked in an unauthorized area, MUPD will be notified.

If you own and/or operate a bicycle or moped on the MU campus, you are required to register/license it with MUPD, which is a free service. The MUPD registration fulfills the City of Columbia’s registration requirement. For more information, contact MUPD at (573) 882-7201.

For more information, see Abandoned Property and Billing Procedures.

Residential Life will apply appropriate charges to the student’s account for instances, including, but not limited to, rent, lock-outs/key replacement, damage repair, replacement of furnishings; vandalism; common area damages; cleaning; or abandoned property, for which the student is considered responsible.

Residential Life staff will conduct an inspection of each space before a new student moves in. Students will then access the inspection in the housing portal and must agree or not to the status of the condition of the space within seven days of moving in. If you do not agree with a status, you will be able to add a comment explaining why. You must submit a maintenance request under Request Maintenance on the Resident Resources page to have these items repaired. Do not submit maintenance requests for normal wear-and-tear issues (cosmetic concerns, spot on carpet, etc.). Failure to review and agree or not to the reported condition of the space will result in an automatic agreement to the reported condition.

On check-out, you may be charged for any damages not documented on your inspection at the time you moved in.

If common areas in the apartment complex are vandalized or University property is removed, staff members will work with the community responsible for the common area to address the incident and help them identify who is responsible. If the person(s) responsible is/are not identified, all students of that community may be held collectively responsible for payment/restitution for the damage (examples include theft of or vandalism to artwork, furnishings, windows, fixtures, carpets, furniture, walls, building exterior, landscaping, etc.).

Failure to pay any University bills may have consequences, including, but not limited to, being ineligible to renew the apartment contract with Residential Life or to enroll in classes for the next semester, a hold on the student transcript, etc.

If excessive cleaning, damages or removal of trash, items left on the porch/balcony or abandoned property is required, the student(s) of the apartment/community will be billed for staff labor and materials used. These bills will be charged to the student’s account.

Students found responsible for malicious or careless damage to University-owned or -operated property will be sanctioned and pay restitution through the conduct process.

Students will be charged a $125 cleaning fee at the time of the final bill. 

For questions about billing, contact Residential Life at housing@missouri.edu or the Cashier’s Office.
 
For more information, see Animals; Abandoned Property; Damages; Decorating/Personalization; Doors and Security; Utilities; and Apartment Contracts and Roommates. 

In Graduate and Family Housing apartments where minors/legal dependents are registered as Additional Occupants, child-care providers/caregivers are permitted to stay in the apartment without the parent/guardian present when providing child-care. Caregivers may only be in the apartment while providing child-care as directed by the parent/legal guardian, unless they are invited into the apartment as a guest of the student or resident.
 
Child-care providers must follow all University and Residential Life policies and procedures. It is the parent’s/guardian’s responsibility to inform the child-care provider of these policies/procedures.
 
The parent/legal guardian must be available by phone in case of emergencies.
 
The parent/legal guardian must ensure the caregiver has access to the apartment. Residential Life staff will not grant the provider access to the apartment or to spare keys.
 
No more than five minors/legal dependents, including those listed as Additional Occupants of the apartment, are permitted in the apartment at any given time. Students/residents are not permitted to run a business, including, but not limited to, providing childcare for payment, from Residential Life-owned or -operated property.

Candles (with or without wicks), incense, oil lamps, oil/wax diffusers that sit on light­bulbs or other items with the capability of an open flame or burning ember are not permitted in any apartment and are subject to confisca­tion and forfeiture. Possession or use of one of these items could result in severe conduct ac­tion, including, but not limited to, termination of the Residential Life contract and removal and prohibition from all Residential Life-owned or -operated buildings.

Students are allowed to use UL-approved electric or battery-operated candle products. Examples include, but are not limited to, candle warmers with a flat surface and battery-operated pillar candles. Incense oils must be enclosed.

If you need assistance determining whether a certain product is allowed, please contact your Apartment Manager before bringing the item to the apartment.

Do not remove furniture or equipment from common areas (laundry room, playground, enclosed picnic area, etc.).

For more information, see Damages.

Students found responsible for malicious or careless damage to University- or Residential Life-owned or –operated property will be sanctioned and pay restitution through the conduct process.

If excessive cleaning, damages or removal of trash or abandoned property is required, the student(s) of the apartment/community will be billed for staff labor and materials used.

If common areas in the apartments are vandalized or University property is removed, staff members will work with the community responsible for the common area to address the incident and help them identify who is responsible. If the person(s) responsible is/are not identified, the students of that community may be held collectively responsible for payment/restitution of the damage (examples include theft of or vandalism to furnishings, windows, fixtures, carpets, furniture, walls, safety equipment, playground, enclosed picnic area, laundry room, balcony/patio railings, etc.).

Students should report damages or missing furniture to the Apartment Manager immediately.

Students will be held responsible for any damages that occur in their apartments. Students are also responsible for the actions of their guest(s). See Guests and Visitation for more information.

Residential Life will determine the appropriate charges for repair or replacement and will bill the student’s account.

The University is not responsible for loss or damage to occupants’ personal property. Students agree, per their housing agreement, to assume and bear the risk of loss with regard to all personal property kept or maintained in the apartments. It’s strongly recommended that students have insurance on their property, such as computers, stereos, televisions, etc. Homeowners’ insurance often covers property outside of the home, which means that a parent’s or guardian’s insurance may cover property while living at the University of Missouri. The University of Missouri does not insure personal property, nor does it promote any particular insurance agency. Please check local listings to find an insurance agency that can meet your needs. Should you experience damage/loss, refer to your personal coverage and contact your insurance agent.

For more information, see Billing Procedures and Guests and Visitation.

Dart boards are not permitted in Graduate and Family Housing.

Decorating and personalizing your apartment are encouraged. If you choose to decorate your apartment, you are required to follow the policies outlined below. You may only decorate in your apartment, not the balcony/porch, outside the building, etc.

Please cooperate with your roommates’ interests, as applicable, and use good judgment to ensure your safety and that of others in the community.

Any costs associated with damages that occur from decorating/personalization will be charged to the student’s account.

Students must completely clean up all messes from decorating and craft activities, both community and personal projects. Failure to do so may result in charges to the student’s account or community billing.

Walls

Students may only use tacks, pins or Blue Painter’s Grade tape in order to limit damage to the wall. Do not use 3M Command Adhesive-type hooks or stickers, nails, staples, tape (other than Blue Painter’s Grade tape) or other fasteners on the walls in any Residential Life-owned or -operated building. These items cause significant damage to walls and require substantial efforts to repair, which results in increased costs to students.

Residential Life staff may advise students when they are in danger of causing damage through improper use of adhesives, though it is the student’s responsibility to properly hang and remove adhesives and items.

Damage and repair costs due to using these products may be charged to the student’s account.

Ceilings

Do not hang anything from the ceiling.

Do not place items around any sprinkler head. There must be 18 inches of clear space at sprinkler head locations.

Doors

Only Residential Life door decorations/signs are permitted on the hallway side of the door. Students may not add anything to the hallway side of the door, including, but not limited to, decorations or organization door signs; residents may hang these items on the interior side of the door. Covering (or “gift-wrapping”) doors is prohibited because it is a fire hazard. 

Message boards (dry-erase boards, chalk boards, etc.) are not permitted on doors, as they may cause damage. 

Do not place string lights or lighted signs on the door’s exterior, interior or around metal door frames. 

Do not use gel clings on either side of doors or on walls, as they may stain the finish. 

Blue Painter’s Grade tape may be used to adhere items to the interior side of doors for no more than two weeks. 

Do not place any items that will inhibit proper latching of the door, including, but not limited to, wreath hooks, over-the-door storage containers, magnets, etc. Do not block the locking mechanism. 

Floors

Taping or adhering items to the floor is pro­hibited.

Lighting

Self-adhesive LED lights are not permitted.

Additional lighting, such as holiday lights, may only be inside the apartment, not on the door frame, balcony/porch, etc.

Windows

Students may not attach anything to or block the windows for fire safety purposes. This includes, but is not limited to, signage, posters, sheets, netting, stickers or clings. 

Items may be placed on the windowsill, as long as they do not block access to the window.

Do not replace or add to window furnishings. 

Do not place string lights around window frames. Any fray in the wiring poses an electrocution hazard.

Holiday/Religious/Seasonal Decorations

Common areas – Do not decorate common areas or balconies/patios.

Christmas trees – Only artificial trees are allowed in the apartments. All trees must have manufacturer documentation stating the tree is “flame retar­dant.”

Candles – Candles are strictly prohibit­ed. Battery-operated or electric UL-approved candles are allowed.

Lighting – Decorative lights may be used within the apartment but must not be attached to door frames, metal bed frames, windows, fire alarms, sprinkler heads or life safety equipment. Self-adhesive LED lights are not permitted. All lights must be UL-listed.

Pumpkins – Students may have pumpkins inside the apartment. Students may not have pumpkins on the porch/balcony.

Scarecrows or other straw/hay decora­tions – No straw or hay is allowed inside any apartment. Fire codes strictly prohibit these materials.

Other holidays and religious ceremonies – Students are encouraged to observe holidays that are meaningful to them, provided their practices or ceremonies do not violate established policies or create a safety concern for other residents or property. If celebrating practices or traditions violates policies, students may consult their Apartment Manager to identify ways to observe within the policy’s specifications.

Furniture Arrangement

Residential Life encourages students to personalize their spaces and to make their apartments comfortable environments while minimizing the risk of injury or property damage.

Because the apartment complexes have limited storage space and the relocation of furniture may cause it to be damaged or lost, all Residential Life-provided furniture must remain within its designated space at all times.

Do not place items around any sprinkler head. There must be 18 inches of clear space at sprinkler head locations.

Signage

It is illegal to possess and/or display any stolen street or traffic signs or other municipal, county, state and/or federal signs. Students found in possession of such a sign without a receipt indicating lawful purchase of the sign will face conduct action, and University of Missouri Police will be notified.

Students and guests are expected to comply with all signs and notifications on property owned or operated by the University or Residential Life. Tampering with or removal of such signs or notifications is prohibited and may result in conduct action.

You will be issued a front door key and a mailbox key when you check into your apartment. One additional apartment key may be issued to an approved roommate, spouse, partner or legal dependent. The keys are University property and must be returned when you check out.

Do not allow anyone else to use your keys. Do not duplicate or modify your keys. 

Unauthorized possession, duplication or use of keys to any University facility or unauthorized entry or use of University facilities is prohibited. 
 

Always lock your doors and carry your keys with you, even if only leaving for a few minutes. If staff find an un­locked door, they are required to lock the door.

If you get locked out of your apartment or misplace your mailbox key, you may check out a spare key by visiting the Residential Life office during regular business hours (8 a.m. to 5 p.m. Monday through Friday, except on University holidays). If the Residential Life office is closed, contact the Community Assistant (CA) or CA on-call. You will need to show a photo ID. You must return the spare key within five days to avoid the locks being changed and lock-change charges ($85 for the apartment key; $40 for the mailbox key) applied to your student account.

You may check out the spare key or request assistance from on-call staff without charge once a day up to three times per semester.

You will receive an email record each time you check out the spare key or ask staff to assist with apartment entry due to a lock-out. You will need to log into the housing portal under “My Assignment” to see the total number of times you have used these options.

After the third time, charges will be as follows:

• $10 each for the next seven lock-out assists
• $15 each for 11 or more lock-out assists

If you lose your key(s), notify the office im­mediately so we can re-establish security of your apartment quickly. If you suspect your apartment key was stolen, report the theft to MUPD (573-882-7201) immediately, and visit the office to request a lock change.

Do not install additional locks on the doors.

Do not install any type of recording/surveillance device or doorbell.

For more information, see Video/Audio Recording and Photography. 

Although the University will make reasonable efforts to respect the privacy of a student’s apartment, Residential Life reserves the right to enter an apartment, with prior notice if possible, for purposes of inspection, pest control, verification of occupancy, improvements or repair.

The University reserves the right of entry without notice in situations posing a threat to life or property, violation of policy and for such purposes as are reasonably necessary to preserve campus order and discipline.

Illegal items in plain view may be confiscated at any time, and conduct action may follow.

Apartment furniture provided by Residential Life must remain in its designated apartment at all times. Any missing pieces of furniture will be considered damage to the apartment, and the student(s) will be charged for replacement of these items. Upon vacating the apartment, students are expected to leave  Residential Life-provided apartment furniture in the location in which it was found at move-in.

For more information, see Damages.

Illegal or unlicensed gambling in any form, including, but not limited to, sports betting, sports pools/brackets, Internet gambling, at-home poker games or other activities where money or anything of value is exchanged, is not allowed in University-owned or -operated housing.  

During the winter, ice melt and a snow shovel will be available in the laundry room for remov­ing snow. Leftover ice melt and shovels must be returned to the laundry room immediately after use.

Students should report problems to Campus Facilities at (573) 882-8211 and follow up with the Apartment Manager for any ongoing issues.

You should always carry your TigerCard with you, as any University staff member may request to see your ID at any time in order to establish that you are an MU student. 

Report lost or stolen ID cards promptly to the ID Office in The Mizzou Store. Replacement cards can be obtained from the ID Office for a $25 fee.

Never allow another individual to use your TigerCard.

For more information, visit the ID Card Office.

Any item that is not approved, is a violation of University policy or is illegal under local, state or federal law is subject to immediate confiscation. Some items may be disposed of (e.g., alcohol).

It is illegal to possess and/or display any stolen street or traffic signs or other municipal, county, state and/or federal signs. Students found in possession of such a sign without a receipt indicating lawful purchase of the sign will face conduct action, and University of Missouri Police will be notified.

When feasible, items will be held until students have the opportunity to meet with Residential Life staff. Confiscated items will be considered forfeited by the student. Disposal or situational return of the items is at the Residential Life staff member’s discretion. Items that may be returned must be removed by the student within 30 days of notification of the violation or within 30 days after checking out. The University assumes no responsibility for such items.

Wireless service is available in the apartment. There is also an Ethernet port in the living room.

Contact the Division of IT (573-882-5000) for any connectivity issues.

For more information, visit DoIT. 

Students may not plant anything on apartment complex grounds in order to allow clear access for Landscape Services and to prevent pests. Lawn ornaments are also prohibited.

If you’re interested in claiming a plot at the community garden, see the sign at the garden near the playground for contact information.

To report any landscaping issues, contact Campus Facilities at (573) 882-8211.

Laundry machines are available in building 2 at Tara Apartments.

Laundry is included in the housing rate, so you do not need to pay each time you do laundry.

Please read the posted instructions before operating the machines.

Laundry machines are only available for residents of Tara Apartments. Registered Additional Occupants will have access to operate laundry machines.

Residential Life is not responsible for lost, stolen or damaged items.

If there is a plumbing issue (standing water, water spraying, etc.), contact Campus Facilities at (573) 882-8211. If a laundry machine does not work properly, notify the vendor by scanning the QR code on the machine to enter a work order.

To ensure the safety of all minors/legal dependents, parents/guardians residing in Graduate and Family Housing are expected to supervise their minors/legal dependents at all times, both inside and outside the apartment, and to help resolve any conflict that might occur when minors/legal dependents play together. This includes, but is not limited to, always being present with young children, knowing their whereabouts and arranging appropriate child-care when you are unavailable.

No more than five minors/legal dependents, including those listed as Additional Occupants of the apartment, are permitted in the apartment at any given time.

Minors/legal dependents should never be locked out of the apartment.

Students are responsible for the actions of all partners, roommates and minors/legal dependents listed on the Housing Contract and residing in the apartment. All students and residents can contribute to keeping minors/legal dependents safe by understanding policies and reporting concerns appropriately.

A minor/legal dependent is considered at risk if they engage in potentially dangerous activities without adult supervision. Examples of risky behavior include, but are not limited to, playing in streets or parking areas, being outside unsupervised after dark and handling objects that could cause injury.
 
Minors/legal dependents observed engaging in non-threatening but disruptive behaviors without adult supervision will be reported to a parent/guardian. Examples of disruptive behaviors include, but are not limited to, playing on neighbors’ patios without permission or peering into other apartments.

If a staff member or other apartment community member observes a minor/legal dependent engaging in disruptive or risky behaviors without obvious parent/guardian supervision, Residential Life staff will call MUPD to intervene for safety purposes.  MUPD will ensure safe supervision of unsupervised minors/legal dependents while attempts are made to locate the parent/guardian. The situation will be documented by Residential Life staff and/or MUPD. Residential Life staff do not have legal authority to take responsibility for a minor/legal dependent and are not expected to provide child-care under any circumstances.
 
Students who observe a minor/legal dependent at risk or suspect child abuse should contact MUPD immediately at (573) 882-7201. 
 
Students who observe unsupervised or disruptive behavior by minors/legal dependents should first approach the minor’s/legal dependent’s parent/guardian to express concern. If the behavior persists, contact the Apartment Manager for assistance.

Littering of any type, including, but not limited to, throwing or placing (or causing to be thrown or placed) glass; wire; nails; cigarette butts; trash; any solid or liquid chemical waste or residue; any flammable or explosive liquid; or any water or waste with toxic, poisonous, caustic or corrosive properties that might present a public nuisance or hazard to humans, animals or wildlife is prohibited.

All garbage must be disposed of in the outdoor trash containers provided. Do not leave garbage outside the apartment. Do not leave garbage near outdoor trash containers or in common areas, such as the laundry room.  

For more information, see Damages.

Only items received from the U.S. Postal Service may be placed in students’ mailbox­es. Mail is delivered to the apartments Monday through Saturday, except on postal holidays.

Correspondents should be given your full mail­ing address, including your name, apartment name and number, street address, city, state and ZIP code. For example:

Truman T. Tiger
1133 Ashland Rd., Apt. 1-123
Columbia, MO 65201

To ensure the security of your mail, do not give anyone your mailbox key. Tampering with someone else’s mail is a federal offense, so only pick up your own mail.

If you receive a package, you will be noti­fied by a package slip from the delivery com­pany. It will have instructions on how to claim the package. Residential Life will not accept packages for students.

When you move out of the apartment, be sure to update your forwarding address with the U.S. Postal Service.

After you have checked out of your apart­ment, you will not be allowed access to your old mailbox. If the mailbox key is not returned, a mailbox lock change will be requested im­mediately upon your check-out. The cost of the lock change, which will be charged to the de­parting contracted student, is currently $40.

Students are required to adhere to quiet hours established by Residential Life. Quiet hours begin no later than 10 p.m. and end no earlier than 8 a.m. daily. Musical instruments may be played for a maximum of two hours per day between 8 a.m. and 8 p.m.

The apartments have noise courtesy hours 24 hours a day. If another individual asks you to lower your volume at any time, you are expected to comply with all reasonable requests. This policy also applies to individuals outside the building who create noise that is disruptive.

Students, roommates and guests may not make loud or disturbing noises throughout the apartment community. Do not use devices, including, but not limited to, TVs, computers, phones, musical instruments, radios and amplifiers, in such a way as to constitute a nuisance or to disturb others.

At the end of each semester, from Reading Day (the day after classes end) until the end of finals, there is an expectation of continuous quiet hours (24/7, with relaxed hours from 5 to 6 p.m. and 9 to 10 p.m.) to assist students preparing for the end of the semester. Students who exceed the expected volume level during end-of-semester continuous quiet hours will be temporarily relocated until the conclusion of quiet hours.

Students may not paint their apartments.

If Campus Facilities staff have to repaint a room for any reason, the student(s) may be billed for repairing and/or painting.

Wallpaper and/or borders are not allowed in any of the apartment communities.

Spray-painting is never permitted in any Residential Life-owned or –operated building. Spray-painting is only allowed outside with the use of Residential Life-provided drop cloths/painting boards to prevent painting on buildings, outdoor furniture, sidewalks, drives, parking lots or other surfaces.

For more information, see Billing Procedures and Damages.

Students and partners, legal dependents and roommates need a valid parking permit to park in a non-metered campus lot or garage space. Violators are subject to ticketing and towing. There is no free parking on the MU campus.

There is a 2-car maximum for each apartment. Vehicles must be owned, titled and licensed by the contracted student or approved partner, legal dependent or roommate in the apartment.

For more information, contact Parking & Transportation at (573) 882-4568.

Students may use the permanent recycling container near building 11 at any time.

There are outdoor trash containers near buildings 5, 7, 11 and 15. Students are expected to properly dispose of trash in an outdoor trash container.

Do not leave trash on the balcony/porch or any other common area in the complex.  

Students are responsible for ensuring the community recycling and trash areas are neat and used correctly.

If you notice a facilities-related problem in your apartment or elsewhere in the apartment complex, please report it by submitting a maintenance request at Resident Resources under Request Maintenance. You may also call Campus Facilities at (573) 882-8211. If there is an emergency outside of regular business hours, contact MUPD at (573) 882-7201.

Students are responsible for common areas in the apartment community. Each student is responsible for promptly reporting items in need of repair; doing so may save you money and inconvenience. 

For more information, see Billing Procedures and Damages.

Some areas in and around the apartment buildings are restricted to students at all times for safety reasons. These areas include, but are not limited to, roofs, exterior walls, balcony exteriors, locked utility closets and custodial or maintenance workspaces. Students are not permitted to climb the balcony or the outside of building walls. Other areas such as fire escapes or emergency doors can only be used in an emergency.

There is no storage outside the apartment at Tara. All stored items must fit in the student’s apartment. Students may not store illegal or unsafe items (street signs, propane tanks, air condi­tioning units, space heaters, etc.) in the apartment; these items may be confiscated.

Do not store items on porches/balconies/stairwells or common areas. If items are found on the student’s porch/balcony, Residential Life will issue one warning and will provide a deadline for the student to remove the items. If the student does not meet the deadline, Residential Life will remove the items, and the student will be charged.

For more information, contact the Community Assistant and see Billing Procedures.

Do not install any type of recording/surveillance device or doorbell.

Video/audio recording and photography in the apartments must not interfere with students’ and guests’ rights to a reasonable expectation of privacy in their living space or to the routine activities of the complex. Recording may not pose a security or safety risk and may not conflict with previously planned events. 

The planned or possible use or reuse of the video/audio recording and photographs for distribution or transmission must have the consent of all subjects and be consistent with the Standard of Conduct for students, University policies and applicable laws. 

Recording and photography for publication, news/social media, commercial and education projects will be permitted if approved in advance and if in accordance with the Filming, Photography and Audio Recording Policy. 

Students
Students may create video, photo, audio and electronic media within your apartment with express permission from your roommate(s). 

Contact the Apartment Manager to request approval if you would like to create video, photo, audio or electronic media elsewhere in the apartment complex or related structure. It will likely take some time before the Apartment Manager responds to the request, depending on the situation. If approved, the Apartment Manager will provide a set of guidelines, including, but not limited to, scheduled times, specific locations and who/what can be recorded, that must be followed. You must discuss any changes to the original proposal or agreed upon guidelines before beginning or continuing to record with the Apartment Manager. You must request approval for each project; approval for one project does not guarantee approval for any other project.

University Departments/Offices and External Groups

All University departments/offices and external groups requesting to create video, photo, audio or electronic media within the residence halls, Graduate and Family Housing and/or related structures for educational purposes must contact the Associate Director for Residential Academic Programs at housing@missouri.edu. Approval will be granted on a case-by-case basis. Once approval has been received, Residential Life staff will work with the requesting group to complete the project and respect the needs of other students. 

Media

News media may approach people in outdoor public areas around the apartment complex to request permission to create or record video, photo or audio of them. Media are not permitted in the complex to create or record video, photos or audio of people in the interior common areas or other related structures without permission from the Director of Residential Life and the MU News Bureau. Students may give permission for media to create or record video, photo or audio in your apartment ONLY with the express permission of your roommate(s). Students may not give permission to create or record video, photo or audio in any other area of the apartment complex. 

Do not install any type of recording/surveillance device or doorbell.

Video/audio recording and photography in the apartments must not interfere with students’ and guests’ rights to a reasonable expectation of privacy in their living space or to the routine activities of the complex. Recording may not pose a security or safety risk and may not conflict with previously planned events. 

The planned or possible use or reuse of the video/audio recording and photographs for distribution or transmission must have the consent of all subjects and be consistent with the Standard of Conduct for students, University policies and applicable laws. 

Recording and photography for publication, news/social media, commercial and education projects will be permitted if approved in advance and if in accordance with the Filming, Photography and Audio Recording Policy. 

Students
Students may create video, photo, audio and electronic media within your apartment with express permission from your roommate(s). 

Contact the Apartment Manager to request approval if you would like to create video, photo, audio or electronic media elsewhere in the apartment complex or related structure. It will likely take some time before the Apartment Manager responds to the request, depending on the situation. If approved, the Apartment Manager will provide a set of guidelines, including, but not limited to, scheduled times, specific locations and who/what can be recorded, that must be followed. You must discuss any changes to the original proposal or agreed upon guidelines before beginning or continuing to record with the Apartment Manager. You must request approval for each project; approval for one project does not guarantee approval for any other project.

University Departments/Offices and External Groups

All University departments/offices and external groups requesting to create video, photo, audio or electronic media within the residence halls, Graduate and Family Housing and/or related structures for educational purposes must contact the Associate Director for Residential Academic Programs at housing@missouri.edu. Approval will be granted on a case-by-case basis. Once approval has been received, Residential Life staff will work with the requesting group to complete the project and respect the needs of other students. 

Media

News media may approach people in outdoor public areas around the apartment complex to request permission to create or record video, photo or audio of them. Media are not permitted in the complex to create or record video, photos or audio of people in the interior common areas or other related structures without permission from the Director of Residential Life and the MU News Bureau. Students may give permission for media to create or record video, photo or audio in your apartment ONLY with the express permission of your roommate(s). Students may not give permission to create or record video, photo or audio in any other area of the apartment complex. 

Windows fitted for screens must have screens in place at all times. 

Window safety stops must be left intact at all times. 

Hanging, dropping or throwing anything out of an open window or using the window for entry or exit purposes is prohibited (except in case of emergency). 

Do not unlatch interior or exterior window screens. 

Students may not attach anything to or block the windows for fire safety purposes. This includes, but is not limited to, signage, posters, sheets, netting, stickers or clings. 

Items may be placed on the windowsill, as long as they do not block access to the window.

Do not remove, replace or add to window furnishings or blinds. 

Do not place string lights around window frames. Any fray in the wiring poses an electrocution hazard.

Students will be charged for the total cost of installing, repairing or replacing damaged or destroyed screens and windows. 

Damages or costs resulting from items thrown from the window or other violations of this policy will be charged to the student and will likely result in termination of the Residential Life contract and removal from all Residential Life-owned or -operated facilities.

The contract for renewing students runs from July 1 through June 30. The contract for new students runs from the first business day in August (or later if the student arranges to start the contract later with Residential Life staff) through June 30.Continuous occupancy of University Student Apartments may not extend beyond six calendar years from the effective date of the first contract signed by the student. No apartment may be continuously occupied for more than six calendar years. Contract transfers require an inspection by Residential Life and Campus Facilities staff and require approval.

Students must be enrolled in at least one credit hour of degree-granting coursework at the University of Missouri during the term of the contract. Additional eligibility requirements for Graduate and Family Housing include:

• Being at least 21 years old
• Participating in a graduate program
• Being married and/or having legal dependents

The student may be accompanied by their spouse, domestic partner, desired roommate and/or legal dependent(s). If you live with your spouse/domestic partner, you may not have a roommate who is not a legal dependent.

No other adults or legal dependents (related or unrelated) may reside in the apartment except for legal dependence care arrangements pre-approved by Residential Life.

Residential Life reserves the right to approve other residents who may or may not meet this eligibility criteria.

The maximum number of occupants in a 1-bedroom apartment is two people; the maximum number of occupants in a 2-bedroom apartment is five people. Families with more than three legal dependents cannot be accommodated. Accommodation is based on availability and is not guaranteed.

The student is responsible for the behavior of the roommate, spouse, domestic partner and/or legal dependents living in the apartment.

The contracted student and roommate must sign the Roommate Agreement prior to taking occupancy. Failure to sign the Roommate Agreement does not absolve the contracted student of responsibility for consequences including, but not limited to, conduct and financial obligation.

The student is responsible for keeping the Additional Occupant information (roommate, spouse, domestic partner and legal dependents) up to date in the Housing Portal.

Applications for University housing are subject to a check against the Missouri State Highway Patrol’s Missouri Sex Offender Registry. Housing assignments shall be considered tentative and subject to modification or cancellation pending completion of this registry check. Further, students may be subject to interim suspension or emergency removal from university housing under student conduct and equity policies adopted by the University. All residents of an apartment may be subject to the Sex Offender Registry check.

Monthly rent is due as billed by the University. Failure to pay any University bills may have consequences, including, but not limited to, being ineligible to renew the apartment contract with Residential Life or to enroll in classes for the next semester, a hold on the student transcript, etc.

If the Board of Curators approves a rate change, students will be given a minimum of 30 days’ notice. Rate changes typically occur July 1 of each year.

For more information on payment options, contact the Cashier’s Office. 

Students may not sublease their spaces. The contracted student must reside in the space.

For more information, see Absence and Housing Contracts and Roommates.

Students must follow check-in, -out procedures.

Students can complete a Notice of Intent to Vacate form in the Housing Portal.

Residential Life staff will contact students about renewing the contract or declaring their intent to va­cate approximately 120 days before the con­tract end date. Students must notify Residential Life of their intention to renew the contract or vacate the apartment by the deadline given. Failure to submit a housing contract by the deadline will indicate the student’s intention to vacate at the end of the current contract term.  

Students who are graduating or no longer meet eligibility requirements must vacate the apartment no later than 7 days past the date of graduation or departure from MU. Failure to vacate after ceasing to be eligible will result in disciplinary action, including, but not limited to, eviction.

To check out, the contracted student should drop all issued apartment and mailbox keys in the dropbox located in the laundry room in building 2. Residential Life staff will check the condition of the apartment.

Charges for missing keys, abandoned property, damages and cleaning the apartment will apply.

For more information, see Billing Procedures, Abandoned Property, Damages, Failure to Vacate and Housing Contracts and Roommates.

The contract for renewing students runs from July 1 through June 30. The contract for new students runs from the first business day in August (or later if the student arranges to start the contract later with Residential Life staff) through June 30.

If a student does not vacate their assigned space as scheduled or has left the University but hasn’t removed all personal property or gone through an official check-out, Residential Life will reach out to the student to ask if they are still living in the apartment. If the student confirms they have gone, Residential Life staff will begin the Abandoned Property process. If the student says they are still living in the apartment, Residential Life staff will inform the student they have 24 hours to vacate the apartment.

The student will be billed for the days they have items in the apartment and will also be charged a failure to vacate fee.

Students must vacate the apartment within seven days after the date of graduation, withdrawal from the University or after cessation of eligibility for occupancy. Failure to vacate after the student becomes ineligible to live in Graduate and Family Housing will result in conduct action including, but not limited to, eviction.  

If a student maintains occupancy of the apartment past the date of termination, the student will pay an additional charge of $100 for failure to follow proper check-out procedures and is responsible for damages incurred, including, but not limited to, lock changes, lost rentals, lodging expenses and reasonable attorney fees. The student pays an additional charge equal to 200 percent of monthly charges, per the Apartment Contract. The University will have the right to remove the student’s possessions from the premises, store the student’s possessions in a reasonable place at the student’s expense and to remove the student from the premises.

For more information, see Abandoned Property, Billing Procedures and Check-In, -Out.

Students may request a transfer to another Residential Life apartment if a new dependent joins the student’s family or for other reasons by contacting Residential Life at housing@missouri.edu. Transfer requests are prioritized by the date received and are assigned at the discretion of Residential Life staff.

The student’s account must be current regarding rent and associated housing costs.

The student’s current apartment must be clean and free from danger of fire or any nuisance. Residential Life staff will complete an apartment inspection.

Residential Life reserves the right to deny a transfer request. Reasons include, but are not limited to, the current apartment being unclean or in poor condition.

If approved, the student must move to the new apartment on the scheduled date. The student will have four days to complete the move and must complete an official check-out of the old apartment. There will be a $150 transfer fee and a $125 cleaning fee applied to the student’s account. Other fees may apply.

Rent charges are pro-rated based on the day of the move.

If the student does not want to move to the assigned transfer apartment, the student must decline the new apartment in writing by emailing Residential Life at housing@missouri.edu. 

If the student does not respond to Residential Life’s transfer offer by the deadline given, the request will be canceled. 

For more information, see Billing Procedures and Check-In/Out.